WestHouse Hotel New York, an SLH Hotel

Facilities

• Fitness facilities
• WiFi available
• Free WiFi
• Parking
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Business center
• Heating
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Bar
• Fax/photocopying
• Facilities for disabled guests
• Meeting/banquet facilities
• Dry cleaning
• Non-smoking throughout
• Sun terrace
• Daily housekeeping
• Shared lounge/TV area
• Snack bar
• Kid-friendly buffet
• Evening entertainment
• Outdoor furniture
• Wine/champagne
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Key access
• 24-hour security
• Security alarm
• Key card access

What guests said

• 9.0

  The hotel and staff were amazing.

  The parking arrangements.

  solo_traveller · September 2026

• Bang average not 5 star

  3.0

  staff were fine and location was good.

  room was fine not overly clean. you could see where the thread count of the towels had worn. no coffee facilities

  solo_traveller · August 2026

• I will be back soon.

  10.0

  The people let me feel as family

  Everything was perfect

  couple · August 2026

• Great customer service and experience

  10.0

  Excellent customer service - everyone at Westhouse made sure our stay was memorable. Great location - just a few blocks away from Central Park, Times Square, and the shops off 5th. Breakfast and cocktail hour - provided a great option to grab some food on the go or relax before heading out on the town for dinner.

  Family · July 2026

• Westhouse Hotel wonderful stay !

  10.0

  I travel to NYC to see my son every few months . I love the Westhouse ! Everything is excellent at the westhouse. It is exceptionally clean , has beautiful surroundings and is very well Located . The rooms are beautiful and spacious. The staff is so helpful , supportive and kind . Pagye the manger is so helpful , k…

  Friends getaway · July 2026

• Disappointed

  4.0

  I was extremely disappointed with my stay at what is advertised as a 5-star hotel. Unfortunately, the experience felt much closer to a 3-star property. The room was dusty upon arrival and clearly in need of maintenance and updating. The bottom of the bed frame fell off and landed on my foot, which was not only unaccept…

  Family · July 2026

• Our new go-to NYC hotel!

  10.0

  I do not often leave reviews, but we had such a wonderful experience at WestHouse Hotel, I want to walk through why. The hotel experience began days before our arrival when we received a welcome letter from Pagye Gibbs-Lake, the Senior VIP Manager. I responded to her note and the courtesy and hospitality shown from tha…

  Couples · July 2026

• Wonderful Staff

  10.0

  A huge highlight of my stay was the front desk service, especially Vanessa. She was incredibly kind, attentive, and went above and beyond to make sure everything about my stay was perfect. Her warmth and helpfulness made me feel truly taken care of from check-in to check-out. She’s a real asset to the team. The locati…

  Family · July 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.