voco Times Square South New York by IHG
343 West 36th Street · New York
voco Times Square South New York by IHG is in New York · 4-star · rated 8.4 by 5,752 guests.
Central Location near Theater District Located within walking distance of the Theater District, voco Times Square South New York, an IHG Hotel, is the perfect base for exploring the vibrant city of New York. With Macy's and Herald Square just 750 meters away, guests can easily indulge in shopping sprees and cultural experiences. Modern Amenities and Services Each room at voco Times Square South New York features a flat-screen TV, private bathroom, and complimentary coffee and tea facilities. The hotel also offers an outdoor terrace, on-site restaurant, fitness centre, and business centre for guests' convenience. Exceptional Guest Services Experience top-notch hospitality with a 24-hour front desk, concierge desk, and multilingual staff ready to assist you. Don't forget to savor the signature voco Times Square South New York cookie upon arrival, making your stay extra special. Book now for an unforgettable stay at voco Times Square South New York, an IHG Hotel!
One hotel, one room, one price — chosen for your trip and verified live before you book.
Facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Garden
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Meeting/banquet facilities
- Dry cleaning
- Non-smoking throughout
- Private parking
- Sun terrace
- Private check-in/check-out
- Accessible parking
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Minimarket on site
- Concierge service
- Allergy-free room
- Electric vehicle charging station
- Outdoor furniture
- Wine/champagne
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Key card access
AI summary of the guest reviews below
The short version
Guests consistently praise the central location near Penn Station/Times Square, friendly staff, cleanliness, comfortable beds, and generally good value or modern feel.
Recurring complaints include small/basic rooms, elevator wait times, neighborhood issues (noise, smell, safety concerns), and mixed experiences with breakfast and housekeeping/maintenance.
Written from 31 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
- 6.0
Clean and friendly
Location was good but the rubbish on the street outside smelt awful
couple · September 2026
Great location , value for money
9.0Really close to Penn station Great to get around The staff is really friendly and nice
The rooms are a bit small ( to expect in Manhatten though) The breakfast is really basic
family_with_children · September 2026
Pleasant
10.0Bed mattress is very comfortable, room was clean and good breakfast.
NA, everything was good.
family_with_children · September 2026
- 7.0
A well situated hotel in midtown. Perfect for exploring all of Manhattan. Friendly staff.
Overpriced but that's Manhattan for you.
solo_traveller · September 2026
Great stay!
10.0Great staff, location and room. Highly recommend
solo_traveller · September 2026
Great room for a few days in Manhattan
9.0Great room, not too big but that’s what’s to be expected in Manhattan for this price range. Bar is quite nice and all amenities are there.
Location in the city is okay, very central, but the neighborhood has a lot of homeless people who are fighting on the streets at night. That makes it a bit scary coming back to the hotel.
solo_traveller · September 2026
Overall satisfactory stay, some issues on service team and breakfast (stale and unsafe fruits served)
8.0Location, Ambience and checkin team
Service team including housekeeping as well as restaurant staff warrants improvement
extended_group · September 2026
- 8.0
Location, service
Small size of the room
solo_traveller · September 2026
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.