U Hotel Fifth Avenue, Empire State Building
373 Fifth Avenue · New York
U Hotel Fifth Avenue, Empire State Building is in New York · 3-star · rated 8.1 by 4,356 guests.
Luxurious Accommodations Experience elegance and comfort in our rooms featuring cherry wood furnishings and Italian marble bathrooms with premium Philosophy brand amenities. Relax in style with modern conveniences like an iPod docking station and a flat-screen TV offering a wide selection of channels. Convenient Location Situated near iconic landmarks like the Empire State Building and Madison Square Garden, our hotel offers easy access to transportation with a nearby subway station and Penn Station within walking distance. Explore the city with the help of our 24-hour concierge service. Exceptional Services Indulge in a delightful Starbucks experience in our lobby and let our dedicated concierge assist you with reservations and tour arrangements. With free Wi-Fi and a prime location near the New York Public Library, U Hotel Fifth Avenue, Empire State Building is your perfect urban retreat. Book now to experience the best of New York City at U Hotel Fifth Avenue, Empire State Building.
One hotel, one room, one price — chosen for your trip and verified live before you book.
Facilities
- WiFi available
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Lift / Elevator
- Laundry
- Luggage storage
- Dry cleaning
- Non-smoking throughout
- Daily housekeeping
- Accessible parking
- Parking garage
- Snack bar
- Paid WiFi
- Coffee Shop on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key card access
AI summary of the guest reviews below
The short version
Guests consistently praise the excellent central location and the friendly, helpful staff; many also note good cleanliness and daily water/towel refresh.
Recurring complaints mention very small rooms, poor window soundproofing with street noise, and some dated or noisy AC units; storage is limited and the elevator can be slow.
Written from 32 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
We had a great stopover in NYC
8.0Location was great. Staff helpful
Room a little tired
couple · September 2026
- 5.0
The front desk team was extremely attentive and always willing to assist with any need. The location is also fantastic
The room is extremely compact, leaving barely enough room to unfold a suitcase. The window is small, fully obstructed by a large air-conditioning unit, and lacks double glazing, allowing significant street noise to enter
couple · September 2026
Was amazing staying in U Hotel
10.0Very close by the most beautiful places to visit in NY.
family_with_children · September 2026
Phenomenal
10.0I loved everything about this hotel. Staff and location and the room itself were great!
I honestly can’t add anything here. I loved everything.
couple · September 2026
Location great. Service perfect
10.0The staff were excellent! They could not have been more helpful and charming!
couple · September 2026
- 6.0
I like the location and the front desk staff was very friendly.
Like any New York Hotel it was extremely small in the room. The AC unit is ancient and does not work that well. The mattress seemed a little soft for me.
solo_traveller · September 2026
Staff was great!
9.0Location
extended_group · September 2026
- 8.0
The staff was very friendly and helpful
The room was too small
solo_traveller · September 2026
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.