The Wallace Hotel
242 West 76th Street · New York
The Wallace Hotel is in New York · 5-star · rated 9.3 by 2,202 guests.
Luxurious Accommodation in the Heart of New York Concierge Services and Fitness Center: The Wallace Hotel offers top-notch concierge services and a modern fitness center for guests to enjoy during their stay. Multilingual Staff and Prime Location: With staff fluent in English and Spanish, guests can expect exceptional service and local insights. The hotel's proximity to iconic landmarks like Lincoln Center and Central Park makes it a prime choice for travelers. Family-Friendly and Tech-Savvy: Featuring family rooms and equipped with free WiFi and flat-screen TVs in all rooms, The Wallace Hotel ensures a comfortable and convenient stay for guests of all ages. Experience luxury and convenience at The Wallace Hotel - book your stay now for an unforgettable New York experience.
One hotel, one room, one price — chosen for your trip and verified live before you book.
Facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Valet parking
- Non-smoking throughout
- Private parking
- Daily housekeeping
- Parking garage
- Concierge service
- Wheelchair accessible
- Allergy-free room
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Pet bowls
- Visual aids: Braille
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
AI summary of the guest reviews below
The short version
Guests consistently praise the friendly, helpful staff, clean and spacious rooms, and the convenient location near shops, restaurants, and transit; several also highlight the well-designed rooms and enjoyable lounge with live jazz.
Common complaints include the lack of breakfast options, occasional issues like weak gym A/C, inadequate room darkening, and use of disposable cups.
Written from 20 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
- 10.0
Very lind staff Room is big and clean Location is great
No breakfast
solo_traveller · September 2026
Great hotel, would highly recommend
10.0Well run hotel and very clean. Great UWS location. Staff very friendly and helpful.
Perhaps the A/C could have been better in the gym. But minor issue
couple · September 2026
- 10.0
We had a wonderful stay at The Wallace. Every staff from the entrance to the front desk, was incredibly warm and welcoming. The lobby is beautiful and smells amazing, and our room was very clean and comfortable. We stayed in a one bedroom two beds suite with a spacious living room, a work desk, and a large comfortable…
extended_group · September 2026
Beautiful rooms, great location, friendly staff and a very nice bar
9.0Location, rooms and staff
family_with_children · August 2026
- 10.0
We love this hotel,close to everything and far from tourists
couple · August 2026
Better than expected!
10.0Beautiful room and amenities
couple · August 2026
We are very grateful to Henry and Betty. They were exceptionally considerate and helpful!
10.0Great location!
family_with_children · August 2026
- 9.0
Big room for NYC, welcoming staff and great location
NA
couple · August 2026
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.