The Ridge

151 East Houston Street · New York

The Ridge

The Ridge is in New York · 3-star · rated 8.0 by 2,198 guests.

Luxurious Rooftop Terrace with Manhattan View Experience the breathtaking Manhattan skyline from our rooftop terrace. Enjoy complimentary WiFi and FIJI® water during your stay. Elegant Rooms with Modern Amenities Indulge in our rooms featuring custom furniture and stylish marble or glass tile bathrooms. Relax with a flat-screen TV, iPod docking station, and ironing facilities. Convenient Location and Nearby Attractions Situated just 350 meters from the subway, The Ridge is close to iconic landmarks like the Empire State Building. Explore nearby attractions such as the Theodore Roosevelt Birthplace and Rubin Museum of Art. Book now for an unforgettable stay at The Ridge!

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Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Heating
  • Terrace
  • Lift / Elevator
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Shared lounge/TV area
  • Wheelchair accessible
  • Toilet with grab rails
  • Outdoor furniture
  • Staff adhere to local safety protocols
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • Contactless check-in/check-out
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • CCTV in common areas

AI summary of the guest reviews below

The short version

Guests repeatedly praise the excellent location near subway access, the rooftop/terrace, overall cleanliness, and generally helpful staff.

Common complaints include very small rooms, noise from outside or within the hotel, sporadic or limited staff presence/service, maintenance issues (e.g., shower leaks, low water pressure, A/C), and minimal amenities.

Written from 26 of the guest reviews below. Read them yourself — they are shown as written.

What guests said

  • very good, want to go back

    7.0

    Location, ease of access and fantastic terrace!

    shower water pressure was low on 6th floor

    solo_traveller · September 2026

  • Nice staff, great location, easy access.

    8.0

    Clean modern

    Communal room was very basic

    couple · September 2026

  • Good value stay in a good area to have as home base.

    7.0

    Good value for the city. Easy access to the subway! Lots of great energy on the weekend, so bring earplugs to sleep if you’re not going out late on weekend nights.

    Cheapest possible toiletries and coffee. But, better than nothing and forgivable for the price.

    couple · August 2026

  • 8.0

    staff are not always present

    solo_traveller · August 2026

  • Dirty, insufficient.

    2.0

    Very good location, near the F line and not too expensive considering alternatives.

    No cleaning of facilities, poor maintenance including A/C system issues, poor bedding, blocked sink tap and leaking from shower to floor. On check in staff were not very helpful about confirming opening hours for an in person check in.

    couple · August 2026

  • A great place to crash if you’re enjoying the city

    8.0

    Easy to access, clean and smart

    Property was good but not the price. Definitely paying a World Cup premium

    couple · July 2026

  • 9.0

    The roof terrace is amazing. Loved the location and being so near to the subway. It was good not to have to carry around a physical key to the room. The beds were really comfy. Everything was spotlessly clean. The air con was great.

    The shower leaked water onto the floor. Somehow it was seeping past the shower door so maybe it's the seal. The shower itself was great though.

    solo_traveller · July 2026

  • I'd stay here again.

    7.0

    Love your Brunson mural. Glad to be able to check my bag beforehand.

    Staff was friendly, but it wasn't until the third person I spoke to that I was told about C level and the 7th floor terrace, and I had to ask myself. I asked because your website showed what looked like a terrace. Can't you give info on the email acknowledgments? Maybe there's someplace else I was supposed to look for…

    solo_traveller · July 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.

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