The Manhattan at Times Square Hotel

790 7th Avenue · New York

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The Manhattan at Times Square Hotel is in New York · 4-star · rated 7.2 by 9,830 guests.

Central Manhattan Location The Manhattan at Times Square is perfectly situated in the heart of Manhattan, just steps away from iconic landmarks like Times Square and Rockefeller Centre. Comfortable Accommodations Each room at The Manhattan at Times Square is equipped with a work desk, and select rooms boast stunning skyline views and a cozy seating area for relaxation. Convenient Amenities Guests can enjoy a range of amenities at The Manhattan at Times Square, including a fitness centre, a business centre with fax and photocopying services, and attentive concierge services. Book your stay at The Manhattan at Times Square to experience the best of New York City right at your doorstep.

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Facilities

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Heating
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Dry cleaning
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Accessible parking
  • Parking garage
  • ATM/cash machine on site
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Breakfast takeaway containers
  • Key card access

AI summary of the guest reviews below

The short version

Guests repeatedly praise the central Midtown/Times Square location, along with generally spacious rooms and comfortable beds, and some positive notes on helpful staff and decent breakfast for some stays.

Recurring complaints include frequent elevator breakdowns with long waits, inconsistent cleanliness and outdated/dirty rooms in older floors, poor or confusing breakfast setup, noise issues, and service problems such as rude or unhelpful staff and check-in delays.

Written from 35 of the guest reviews below. Read them yourself — they are shown as written.

What guests said

  • 10.0

    We spent 8 nights here, in the heart of Midtown, location being great. 👍 The breakfast was so rich, from 6³⁰ to 12⁰⁰, in this way giving us a chance to sleep more after 20 km per day. 👍 The room was fine, big TV, clean bed sheets and towels. 👍

    solo_traveller · September 2026

  • Room was dirty, I had to ask for another room.

    1.0

    couple · September 2026

  • 10.0

    We loved all the space. The bedrooms are good sized along with large dining room sitting room area. Great location.

    couple · September 2026

  • Good location, everything else was pretty poor

    4.0

    Location is brilliant, although the noise even on the higher floors is pretty loud at night

    No real facilities to speak of. There are 4 lifts in the building, 2 of them never worked and 1 was intermittent. This left only 1 working lift during most of our 4 night stay. Allow an extra 10 minutes when travelling to accommodate waiting for the lift. Rooms were OK. Shower floor was peeling, not great decor.

    couple · September 2026

  • 6.0

    The location is amazing. The beds and pillows were very comfortable, with spacious rooms.

    Our room was not cleaned properly, we had black hair on the shower walls when we checked in. The staff was rude at moments, telling us we may or may not have a room ready when we booked back in January. The elevators were also down the entire time so it took us forever to get up and down them daily.

    extended_group · September 2026

  • 9.0

    Central location to Times Square

    The new lifts recently installed (Sept 2026) kept breaking down

    family_with_children · September 2026

  • 9.0

    Great location, very good breakfast, clean

    extended_group · September 2026

  • 4.0

    Room was nice, location was excellent. Staff were very helpful and friendly. Lobby was really nice.

    Two tier breakfast system was very disappointing as when booking this was not clear whatsoever that breakfast in my booking was totally inadequate. Elevators were not working. Room suggests there is working air con because of the existence of a panel on the wall, but there is no air con in the room. Flat rate of $1…

    solo_traveller · September 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.

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