The Flat NYC
25 West 24th Street · New York
The Flat NYC is in New York · 3-star · rated 8.0 by 3,631 guests.
Prime Location in Flatiron District Located in the heart of New York City's vibrant Flatiron District, The Flat NYC offers unparalleled convenience to iconic landmarks such as the Flatiron Building, Penn Station, and Empire State Building. Modern Amenities and Comfortable Rooms Experience comfort and convenience in our air-conditioned rooms equipped with flat-screen TVs, free WiFi, and cozy bed linens. Our shared lounge provides the perfect space to unwind after a day of exploring the city. Multilingual Staff and Nearby Attractions Our dedicated staff fluent in English and Spanish are ready to assist you during your stay. Explore nearby attractions like Macy's, Bryant Park, The High Line, and Madison Square Garden, all just a stone's throw away from our hotel. To experience the best of New York City, book your stay at The Flat NYC today!
One hotel, one room, one price — chosen for your trip and verified live before you book.
Facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Private check-in/check-out
- Shared lounge/TV area
- Concierge service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Key access
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Key card access
AI summary of the guest reviews below
The short version
Guests consistently praise the excellent central location, cleanliness, friendly and helpful staff, and the availability of free coffee/water.
Recurring complaints mention small rooms (some without windows), loud noise and noisy AC, lack of elevator with many stairs, inconsistent housekeeping, and occasional issues with linens and shared bathrooms.
Written from 29 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
Location great but room in need of TLC
5.0Location was great- Eddie was lovely and friendly very helpful!!
Room was damp smelling, window area was patched in badly, even with air con on ( which was crazy loud) there was still drops of water falling on the bed. Very loud outside room.
couple · September 2026
- 9.0
Location
No windows
solo_traveller · September 2026
Nice hotel
10.0Very good location, close to the metro and all the important tourist attractions and very friendly reception. The hotel is clean, with AC.
solo_traveller · September 2026
- 9.0
Great location, very clean and convenient. As a solo female traveler I felt safe and comfortable. Staff is nice and attentive, shared bathrooms were cleaned continuously. Great restaurant right next door.
solo_traveller · September 2026
Very good value
8.0Free coffee , cathedral ceiling in the room.
They didn't service the room after my first night there.
solo_traveller · September 2026
- 5.0
The location is great. Handy to most sights.
The room was very small for the price. Should have ensuit.
solo_traveller · September 2026
- 7.0
Price reasonable and the position is great. Quite clean for an aged facility.
No in room microwave, refrigerator or coffee maker. But these are available downstairs.
solo_traveller · September 2026
- 8.0
Location to Flation ,park , restaurants, subway 😋
solo_traveller · September 2026
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.