SpringHill Suites by Marriott New York Manhattan Chelsea
140 West 28th Street · New York

SpringHill Suites by Marriott New York Manhattan Chelsea is in New York · 4-star · rated 8.5 by 14,401 guests.
Prime Location in Chelsea District Located in the heart of Chelsea, SpringHill Suites by Marriott New York Manhattan Chelsea offers easy access to iconic landmarks like Madison Square Garden, Flatiron Building, and Penn Station. Modern Amenities and Comfort Experience a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even boast stunning city views, ensuring a memorable stay for our guests. Convenience and Accessibility With a fitness centre on-site and close proximity to popular attractions such as Empire State Building and Macy's, SpringHill Suites provides the perfect base for exploring the vibrant city of New York. Book now for an unforgettable stay at SpringHill Suites by Marriott New York Manhattan Chelsea.
One hotel, one room, one price — chosen for your trip and verified live before you book.
Facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Heating
- Family rooms
- Lift / Elevator
- Safety deposit box
- Facilities for disabled guests
- Dry cleaning
- Valet parking
- Private parking
- Daily housekeeping
- Parking garage
- Fire extinguishers
- Smoke alarms
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Security alarm
AI summary of the guest reviews below
The short version
Guests consistently praise the central Chelsea location near transit and attractions, clean rooms, friendly staff, good views, and the convenience of included breakfast.
Recurring complaints focus on very small rooms with limited space for luggage; additional issues mentioned by multiple guests include breakfast quality/variety, elevator or alarm disruptions, and inconsistent or infrequent housekeeping/response.
Written from 29 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
Lovely location, small room but Ok for couples, good choice for first-time NY travellers
7.0Great location, in the heart of Chelsea flower market. it feels safe and you get to experience the local vibe. Away enough from the touristic crowds but close enough to the main city attractions and shopping avenues..15 minutes away from Times Square. An underground station just a minute away opposite the hotel's fro…
Room size Telephone not working so we could not reach the reception but they got it fixed once we mentioned it.
solo_traveller · September 2026
Excellent location, room and staff
9.0Clean, comfortable, excellent location, nice breakfast, nice gym
It may take the elevator a while to pick you up
solo_traveller · September 2026
Toooo small
6.0The decor the staff the location the cleanliness
The size of the room. It was extremely tiny ridiculous really.
solo_traveller · September 2026
An experience that I don't want to repeat
3.0How the hotel is positioned in NY. Very close to city center
I have been in NY five times. This was the worst hotel experience I had. Rooms are sold for 4 but it's quite impossible live for 1 week in 4. No space for luggages and clothes and to move. About employees, they don't answer to Booking calls and very late to customer messages. Room cleaning: it was not specified that is…
extended_group · September 2026
Would recommend
10.0Absolutely loved it I will be staying again and again everything was clean, in a convenient spot, I felt safe, and staff was so nice !
couple · September 2026
- 6.0
The elevators are so fast
The bedrooms are extremely small . You cannot even open your bags . Uncomfortable.
family_with_children · September 2026
- 7.0
Very convenient location.
Very tight.
solo_traveller · September 2026
Dopo tanti viaggi a New York, un hotel in cui tornare
9.0Anche se le camere sono piccole, la vista è talmente strepitosa da rendere il soggiorno indimenticabile. Abbiamo apprezzato il personale di reception, così giovane, allegro e informale, ma sempre competente e disponibile ad aiutarti (un ringraziamento speciale a Genesis) e il personale della sala colazione, davvero in…
solo_traveller · September 2026
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.