Sheraton Tribeca New York Hotel
370 Canal Street · New York

Sheraton Tribeca New York Hotel is in New York · 4-star · rated 8.0 by 4,045 guests.
Luxurious Accommodations Experience 4-star luxury in the heart of Tribeca at Sheraton Tribeca New York Hotel. Revel in the stunning views of Midtown and the Hudson River from select rooms, each equipped with a 32-inch flat-screen TV and a work desk. Convenient Amenities Stay productive with our 24-hour gym, business center with free Wi-Fi, and computer workstations. Indulge in delectable meals at our full-service restaurant or unwind with a drink at the Lobby Lounge. Prime Location Located across from fashionable SoHo shopping and near major attractions like Greenwich Village, our hotel offers easy access to Canal Street Subway Station and the Holland Tunnel. Book now for an unforgettable stay at Sheraton Tribeca New York Hotel.
One hotel, one room, one price — chosen for your trip and verified live before you book.
Facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Cycling
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Accessible parking
- Shared lounge/TV area
- Parking garage
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Snack bar
- ATM/cash machine on site
- Vending machine - drinks
- Toilet with grab rails
- Vending machine - snacks
- Lower bathroom sink
- Higher level toilet
- Outdoor furniture
- Wine/champagne
- Fruits
- Visual aids: Braille
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
- Live music/performance
- Themed dinner nights
- Temporary art galleries
- Pub crawls
- Happy hour
- Cooking class
- Movie nights
- Aerobics
- Stand-up comedy
AI summary of the guest reviews below
The short version
Guests repeatedly praise the clean, modern rooms and convenient location near multiple subway lines and nearby neighborhoods.
Recurring complaints focus on rude or unhelpful staff and concerns about the surrounding area feeling unsafe or unpleasant, with some noting noise and small gym/rooms.
Written from 19 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
- 10.0
Location, room was very clean.
couple · September 2026
Do not recommend
2.0The rooms were ok and clean.
The location of this hotel was a disaster. You walk outside of the hotel and stumble on a bazaar like street with rows and rows of fake bags and people selling them. I am shocked that not a single review has mentioned it here. I had to leave early and switch hotels because I did not feel safe staying there for one more…
solo_traveller · September 2026
It was a clean facility
9.0Very helpful stuff , very clean room
Nothing
couple · September 2026
- 5.0
The area around the hotel was unsafe at night.
extended_group · September 2026
Perfect spot for a weekend away
10.0Property was lovely, right off canal street and close to multiple metro stations. Short walk to all the delicious eating spots in China town!! Was a lovely surprise to have free ice coffee bar every morning at the front desk!! Also while we were there, there was a massive storm that came through and we hadn’t brought r…
Nothing
family_with_children · August 2026
Excellent
8.0Everything
couple · August 2026
Awful.
5.0Not much
Staff were terrible - ignored you most of time. Tried to use the bathroom when checking in and were told not possible until we received our room keys - waited an hour to check in due to not enough staff on reception
extended_group · August 2026
- 10.0
Loved the layout and rooms
solo_traveller · August 2026
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.