NH Collection New York Madison Avenue
22 East 38th Street · New York
NH Collection New York Madison Avenue is in New York · 4-star · rated 9.0 by 2,600 guests.
Luxurious Amenities NH Collection New York Madison Avenue offers a fitness center, a bar, and stunning city views. Enjoy the convenience of a 24-hour front desk, room service, and free Wi-Fi throughout the property. Comfortable Accommodation Relax in well-appointed rooms featuring a flat-screen TV, air conditioning, and cozy bedding. Some rooms even have a separate seating area for added comfort. Prime Location Located just 200 meters from the New York Public Library, this hotel is also close to iconic landmarks like the Empire State Building and Bryant Park. With LaGuardia Airport just 10 km away, NH Collection New York Madison Avenue is the perfect choice for your stay in the city. Book your stay now at NH Collection New York Madison Avenue for a truly unforgettable experience!
One hotel, one room, one price — chosen for your trip and verified live before you book.
Facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Bar
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Valet parking
- Non-smoking throughout
- Daily housekeeping
- Parking garage
- Wheelchair accessible
- Electric vehicle charging station
- Toilet with grab rails
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
AI summary of the guest reviews below
The short version
Guests consistently praise the central location, friendly/helpful staff, comfortable/clean rooms with good beds, and a solid breakfast/lobby experience.
Recurring complaints include small or dark rooms, noise (especially from AC or equipment), lack of a spa, limited bathroom space, and occasional unfriendly or impersonal service.
Written from 28 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
I would 100% recommend this hotel to anyone. It’s a great location very friendly staff very comfortable.
10.0Fabulous location very comfortable beds and good quality bed linen
No spa
couple · September 2026
- 10.0
Good place would stay again
Elevator sounds sketchy but worked every time
solo_traveller · September 2026
Nice hotel with very friendly & helpful staff in a great location
9.0Great location in midtown with views of Empire State Building.
Just minor things like only 1 teabag left in room. That could be improved.
couple · September 2026
Thoroughly enjoyed it here, great hotel great location
9.0Great location comfortable beds, friendly stuff
No spa
couple · September 2026
Comfortable, clean hotel in a great location.
8.0Great location. Great breakfast choice. Nice lobby/reception area. Very comfortable beds.
Space in the bathroom for toiletries was very limited - especially with two ladies sharing!
couple · September 2026
Great hotel
10.0Great location, Great and Clean bedrooms, Very friendly staff and Top tier service.
couple · September 2026
- 6.0
Close to grand central station
Rooms are extremely small.
couple · September 2026
really enjoyable
8.0location
nothing
family_with_children · September 2026
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.