Motto by Hilton New York City Chelsea

Facilities

• Fitness facilities
• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Restaurant
• Room service
• Heating
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Bar
• Facilities for disabled guests
• Dry cleaning
• Non-smoking throughout
• Daily housekeeping
• Wheelchair accessible
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• CCTV in common areas
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Walking tours
• Key card access
• Bike tours
• Tour/class on local culture
• Live music/performance
• Broadcast Live sport events
• Temporary art galleries
• Happy hour
• Cooking class
• Stand-up comedy

What guests said

• Nice hotel, but the customer service needs improvement

  5.0

  I had requested a high-floor room, but when we arrived, we were given a room on the 23rd floor and were told that the hotel’s policy is first come, first served. It would have been better to know this in advance, rather than sending two messages and receiving “we will do our best” as a response. If I had been told that…

  couple · September 2026

• Great location, lots to do and Whole Foods near by. Small room

  9.0

  The restaurant was fantastic. And the servers great

  Seating space in room. No coffee in room

  couple · September 2026

• Great Location - Wonderful Staff

  9.0

  The hotel staff was very welcoming and warm and helpful - from the front desk to the restaurant to the bell man. The hotel's location is ideal - my sons live in the West and East Villages respectively and I was able to easily walk to their locations plus much of the rest of this area of Manhattan. The room was very com…

  Nothing

  solo_traveller · September 2026

• 10.0

  המיקום ממש מרכזי וטוב, קרוב לכל מה שצריך, הצוות מאוד נחמד, תמיד נקי.

  התאורה בחדר דיי חשוכה

  solo_traveller · September 2026

• Perfect stay at Motto Chelsea! We would definitely stay again

  10.0

  We loved our time here at motto! The staff were all so welcoming and helpful with anything we needed and the property itself is beautiful and in a great location

  couple · September 2026

• 9.0

  The room was compact but clean well laid out. I was traveling alone so it worked well for me. It would have been too small for two people to stay in the room with more than two pieces of luggage.

  An iron or a steamer would have been appreciated.

  solo_traveller · September 2026

• I felt safe, comfortable and everything was so nice and beautiful!

  10.0

  Room had plenty of places to store your things. Bed was comfortable! Beautiful shower! Everything was very clean! Attentive staff!

  extended_group · August 2026

• Overall great!

  10.0

  The quality of the room

  10$/day to spend at the bar/restaurant feels like pennies

  family_with_children · August 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.