Lexington Plaza Hotel

Facilities

• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request
• Wine release events
• Accessible shuttle
• No accessible shuttle
• Non-smoking rooms
• Air conditioning
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Facilities for disabled guests
• Ironing service
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access

What guests said

• Expected to be better disappointed

  4.0

  Location was nice that’s why I picked to stay there

  Room stuff wasn’t working the temperature wasn’t working all night we was hot couldn’t sleep and elevators wasn’t working also tv and room was okay

  couple · April 2026

• 8.0

  Convenient location, quiet, comfortable room, pleasant staff

  solo_traveller · April 2026

• Bad option not worth it

  1.0

  Just the hot shower and rooms are bigger than most in NYC

  Everything was horrible. Slow staff and understaffed, bad customer service, rooms are dirty, carpets and bed frames, mattresses are extremely soft perhaps too old, i woke up in back pain, unclean , check in was slow and horrible, room numbers are written on paper . False advertisement of the quality and rating of the h…

  couple · April 2026

• Stay away if you can

  4.0

  Big room

  The check-in process was ridiculously long, with huge queues (check-in started at 3pm, and some guests were still waiting at 5:30pm). We observed this issue consistently throughout our stay. Delays were caused not only by the understaffed reception and the process itself but also by numerous problems with bookings via…

  solo_traveller · April 2026

• Spacious and well located hotel.

  7.0

  Location, spacious room, view of Empire State building from room

  The reception is not staffed adequately. The access to hotel is open, and it seems open to security issues. Coffee and microwave are available in lobby- none in room. The outside of windows of room were quite dirty.

  solo_traveller · April 2026

• it was fine. i won’t be back but it did what it had to do i guess

  2.0

  the bed was comfy & the location was good.

  there was never anybody at the front desk, they messed up our reservation, it wasn’t completely clean, the water smelled weird, the lights didn’t turn on unless you hit certain switches at certain times.

  couple · April 2026

• Nicely located hotel with spacious rooms and friendly staff

  8.0

  Location and the room were absolutley amazing, staff was more than friendly. Room was very spacious and clean, I am used to european rooms and no room was ever that big. After reading the comments I was afraid that things will go really bad, but my experience wasn’t like that. I think that value for money is amazing.

  Common spaces could be more clean, and coffee could be better - but in the end it was one of the cheapest places to stay so I really can’t complain.

  couple · April 2026

• We were put in a room where the air conditioning didn't work and the TV didn't have a remote control. I went to

  2.0

  We were put in a room where the air conditioning didn't work and the TV didn't have a remote control. I went to the reception 4 times and after a lot of insistence they changed me to another one. The television still didn't work. Only 1 elevator worked and then it broke down at night and we had to go up the stairs. Ter…

  couple · April 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.