Kimpton Theta New York - Times Square by IHG

Facilities

• Fitness facilities
• WiFi available
• Free WiFi
• Parking
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Restaurant
• Heating
• Terrace
• Pets allowed
• Lift / Elevator
• Laundry
• Luggage storage
• Bar
• Fax/photocopying
• Facilities for disabled guests
• Meeting/banquet facilities
• Dry cleaning
• Non-smoking throughout
• Private parking
• Daily housekeeping
• Accessible parking
• Shared lounge/TV area
• Parking garage
• Minimarket on site
• Wheelchair accessible
• Allergy-free room
• Staff adhere to local safety protocols
• Cashless payment available
• Fire extinguishers
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• CCTV outside property
• CCTV in common areas
• Security alarm
• Key card access

What guests said

• A jewel in Manhattan!

  9.0

  perfect location near. central to my meeting and close to restaurants and activities!

  Keep striving for perfection!

  solo_traveller · September 2026

• Overall good , just not happy with deposit money still reserved on credit card after 20 days

  6.0

  good location , few minutes walk from Times Square .

  Deposit of 100 USD taken and still not returned 20 days later . After email to hotel administrator was advised that can take up to 30 days for foreign credit card . We have stayed in 3 other locations on this trip an no other hotel had this issue with holding deposit money / foreign credit cards.

  family_with_children · September 2026

• 5.0

  לא הרבה לצערי

  The hotel equipment is old and there is a constant dated smell throughout. Service in general was okay, except for terrible service at the front desk. Fortunately, the service manager, Kristin Plaza, was amazing. He professionally resolved several issues we had with reception and handled everything calmly.

  solo_traveller · September 2026

• Good rooms and good location. Not the best service.

  6.0

  The location was great. And the rooms were a good size for New York.

  Not very welcoming at the hotel. Specially at the reception. A little off putting considering the price point during peak season.

  couple · September 2026

• 10.0

  Location, comfortable and clean

  N/A

  family_with_children · September 2026

• 10.0

  The location was fantastic. The room was spacious, with comfortable beds. The lobby was beautiful and welcoming.

  solo_traveller · September 2026

• 9.0

  Great location. Helpful staff.

  Would be great if there was a coffee machine in the room too.

  solo_traveller · September 2026

• Great location, excellent breakfast, terrible noise

  8.0

  Convenient location, close to MoMA and Central Park. Excellent breakfast for American standards. The breakfast room on the 16th floor has a nice view. The room was very comfortable and modern, with all the possible amenities and a nice view towards Hudson river in the distance. It was very clean.

  There was a terrible noise in the room for more than 24h, like in a big factory and I have switched off the air-conditioning, but the terrible noise remained day and night, very hard to fall asleep or stay longer in the room. The next day luckily it stopped. The carpets in the corridors could be replaced. The staff cou…

  solo_traveller · September 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.