InterContinental New York Times Square by IHG

Facilities

• Fitness facilities
• WiFi available
• Free WiFi
• Parking
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Restaurant
• Room service
• Business center
• Heating
• Pets allowed
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Bar
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Meeting/banquet facilities
• Dry cleaning
• Breakfast in the room
• Non-smoking throughout
• Private parking
• Daily housekeeping
• Accessible parking
• Concierge service
• Special diet menus - on request
• Allergy-free room
• ATM/cash machine on site
• Wine/champagne
• Pet bowls
• Pet basket
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Food delivered to guest room
• CCTV outside property
• CCTV in common areas
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Walking tours
• Breakfast takeaway containers
• Key card access
• Bike tours
• Tour/class on local culture
• Live music/performance
• Happy hour
• Stand-up comedy

What guests said

• Great location nice staff smelly room

  5.0

  I like the location and the service is very good. The restaurant is very good as well.

  The room I checked into was not great. The AC didn’t work and the room smelled very bad. The AC was fixed when I called the desk but the room smelled like smoke the entire stay. This hotel needs a refresh.

  solo_traveller · September 2026

• Good location, when I checked in she was the worst employee with the worst attitude. She asked me to pay the rest of the

  1.0

  Good location

  THEY STOLE MY MONEY TOOK 600 USD FOR DEPOSIT THAT THEY FULLY CHARGED ME AND WILL NOT PAY ME BACK

  extended_group · September 2026

• Good experience

  10.0

  Omg the room I had I didn’t even expect that, they are super clean, rapid, polite and friendly. I love the soap they have too 😍😍

  couple · September 2026

• 10.0

  Excellent location, comfortable rooms with amazing viewz

  Drinks are expensive

  solo_traveller · August 2026

• My stay was simply wonderful.

  9.0

  The location

  Nothing

  couple · August 2026

• July 2026

  10.0

  Great experience. First met by Santi who helped us with our luggage and parking. He was fantastic. Ahmed checked us in and was very polite and helpful. Unfortunately I forgot the name of the gentleman who took our luggage to our room. He was also polite and fantastic. Great staff and great service.

  Family · July 2026

• Stay at the Intercontinental Times Square (IHG)

  10.0

  We arrived July 20, 2026. Carolyn, at the Front Desk greeted us with a smile (even though there were a number of guests checking out). I told her we were early and just wanted to store our luggage while we grabbed lunch. She said let me check. Your room could be ready, and it was. 5 stars for that alone. Next,…

  Family · July 2026

• Great food and service!

  10.0

  Eddie at the restaurant was amazing! He was quick and great to talk to. We enjoyed our dinner and our stay!

  Family · July 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.