InterContinental New York Barclay Hotel by IHG

111 East 48th Street · New York

InterContinental New York Barclay Hotel by IHG

InterContinental New York Barclay Hotel by IHG is in New York · 5-star · rated 8.0 by 2,375 guests.

Luxurious 5-Star Hotel in the Heart of Manhattan Elegant Accommodations: Each room at the New York Barclay InterContinental is equipped with an iPod docking station, cable TV with a DVD player, a minibar, and coffee facilities. The rooms are elegantly decorated in gold tones, offering a luxurious retreat for guests. Convenient Amenities: Guests can enjoy the convenience of a 24-hour gym, on-site restaurant, and in-room refrigerator during their stay at the InterContinental Barclay New York. The hotel also offers concierge services to assist with any needs or recommendations. Prime Location: Situated in the center of Manhattan, this hotel is just a short walk from iconic landmarks such as Times Square, Fifth Avenue luxury shops, Central Park, and Rockefeller Center. Experience the best of New York City right at your doorstep. Book your stay at the InterContinental Barclay New York for an unforgettable luxury experience in the heart of the city.

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Facilities

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Dry cleaning
  • Breakfast in the room
  • Valet parking
  • Non-smoking throughout
  • Private parking
  • Daily housekeeping
  • Parking garage
  • Concierge service
  • Special diet menus - on request
  • Kid meals
  • Snack bar
  • ATM/cash machine on site
  • Toilet with grab rails
  • Kid-friendly buffet
  • Wine/champagne
  • Fruits
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • First aid kit available
  • Sanitized tableware & silverware
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Food delivered to guest room
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • Delivered food - securely covered
  • Breakfast takeaway containers
  • Temporary art galleries
  • Happy hour

AI summary of the guest reviews below

The short version

Guests repeatedly praise the central location, elegant/beautiful hotel and rooms, overall cleanliness, and often mention friendly or helpful staff.

Recurring complaints cite unfriendly or inconsistent service (especially front desk), billing/amenity fee issues, long waits or restrictions at breakfast, and some uncomfortable beds.

Written from 33 of the guest reviews below. Read them yourself — they are shown as written.

What guests said

  • Nice break

    8.0

    Location. Nice hotel

    Breakfast selection

    extended_group · September 2026

  • It was pretty nice but the bed was not too comfortable to sleep in

    7.0

    It was clean and neat and updated

    The bed was uncomfortable

    couple · September 2026

  • 8.0

    staff could be more friendly and genuine.

    extended_group · September 2026

  • 10.0

    All great

    solo_traveller · August 2026

  • 10.0

    Nice ambient...

    solo_traveller · August 2026

  • No regrets in NYC for business.

    10.0

    Whenever we are in New York we choose the Intercontinental Barclay hotel. We enjoy the club lounge and always utilize the car service. We always have had very good drivers and appreciate the portals very much. They are pleasant and professional and happy to assist. We used a reward for to convert a room to a suite. We…

    Business · August 2026

  • B+ Experience

    6.0

    Great location and beautiful rooms, and soap. I would have expected better hospitality just because it's a 4-star hotel; the front desk asked us why we needed another pair of slippers, and it was because we spilled water on them. As well, the time waited for the breakfast is extremely long

    Family · August 2026

  • We Love Being InContinent

    10.0

    We typically prefer to stay at a Staybridge, so now you know where we’re coming from. We were completely impressed with our inaugural stay at an InterContinental, from the swanky lobby with bar, to the nicer rooms with Keurig, to the all day Lounge access for Ambassadors. Yes, there’s a $45 amenity fee, but you get a…

    Couples · August 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.

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