Hyatt Regency Times Square

1605 Broadway · New York

Hyatt Regency Times Square

Hyatt Regency Times Square is in New York · 4-star · rated 8.2 by 11,849 guests.

Luxurious Event Space With over 25,000 square feet of private event space, including two elegant ballrooms, Crowne Plaza Times Square is the perfect venue for your next event. Our dedicated team will ensure every detail is taken care of to make your event a success. Spectacular City Views Wake up to stunning views of the city in every room at Crowne Plaza Times Square. Enjoy modern amenities such as a flat-screen cable TV and complimentary Wi-Fi to make your stay even more enjoyable. Prime Location Located in the heart of midtown Manhattan, our hotel is just steps away from iconic landmarks like Times Square, Central Park, and Rockefeller Center. With the best shopping, dining, and entertainment options at your doorstep, your stay at Crowne Plaza Times Square will be unforgettable. Experience luxury and convenience at Crowne Plaza Times Square - book your stay now for an unforgettable experience in the heart of New York City.

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Facilities

  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Heating
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Bar
  • Fax/photocopying
  • Soundproof rooms
  • Facilities for disabled guests
  • Valet parking
  • Non-smoking throughout
  • Private parking
  • Daily housekeeping
  • Parking garage
  • Wheelchair accessible
  • Toilet with grab rails
  • Lower bathroom sink
  • Higher level toilet
  • Visual aids: Braille
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Key access
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Breakfast takeaway containers
  • Key card access

AI summary of the guest reviews below

The short version

Guests consistently praise the excellent Times Square location, friendly and helpful staff, clean and comfortable rooms with good beds, and overall convenient amenities.

Recurring complaints cite noise (street/subway or near elevators), breakfast quality/variety and lack of complimentary hot drinks, limited in-room coffee/tea, occasional housekeeping or maintenance issues, and elevator/service inconsistencies.

Written from 29 of the guest reviews below. Read them yourself — they are shown as written.

What guests said

  • First Girls Trip!

    8.0

    The staff

    There isn’t coffee machines and I wasn’t told that we had $15 credit and only used 11 on the last day.

    extended_group · September 2026

  • A great location hotel

    8.0

    The room is very nice, the beds are comfirtable. The location is super.

    The water stream in tge bath is weak (stsyed at floor 32) They forgot to clean the room in one of the days. The lightning in the room was poor

    solo_traveller · September 2026

  • Pleasant good service from staff

    9.0

    Clean, updated, good location

    There wasn’t a coffee maker in the room

    extended_group · September 2026

  • Location was the reason for stay.

    8.0

    Breakfast and location

    No room service or convenience store on site

    solo_traveller · September 2026

  • Overall, it was a pleasant stay with an excellent location and wonderful staff, but there is room for improvement in cle

    8.0

    The hotel is clean and comfortable, and the staff are very friendly, professional, and helpful. The location is excellent and very convenient for exploring New York City.

    The cleanliness could be improved in some areas. The hotel was also not very flexible regarding early check-in or late check-out, even when we were willing to pay an additional fee. The internet service was also average and could be improved.

    extended_group · September 2026

  • 10.0

    Everything

    Nothing

    solo_traveller · September 2026

  • Like the location. This is a former Crown Plaza hotel, renovated & now operated as Hyatt Regency.

    7.0

    Great location. Didn’t care for room location within facility (Gave me 2 double-beds room at first). Explained I asked for Superior King via Booking & change to right room but poor location

    Room on an un-secured floor (same floor as gym). Anyone could access floor from ground floor “without” a room key.

    solo_traveller · September 2026

  • Great location great service

    10.0

    The food in the restaurant was very average

    couple · September 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.

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