Hyatt Herald Square New York
30-32 West 31st Street · New York
Hyatt Herald Square New York is in New York · 4-star · rated 8.4 by 2,178 guests.
Rooftop Bar with Empire State Building Views Luxurious Inclusions Guests at Hyatt Herald Square New York can enjoy a complimentary drink at Ayza Bar and Restaurant, as well as exclusive discounts at Macy's and Bloomingdale's. Additionally, 2 bottles of water await in each room. Convenient Amenities Rooms feature complimentary WiFi, toiletries, and the option to brew coffee or tea. Some rooms offer stunning city views. The property also boasts onsite dining at The Den, an Espresso Bar, a business centre, fitness centre, and Grab & Go market. Ideal Location Located in midtown, guests are within walking distance of eateries and shopping. For those attending events at Madison Square Garden, the stadium is a mere 483 meters away. Herald Square Subway Station is conveniently situated just 322 meters from the hotel. Book your stay at Hyatt Herald Square New York now to experience luxury and convenience in the heart of the city.
One hotel, one room, one price — chosen for your trip and verified live before you book.
Facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Dry cleaning
- Valet parking
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Shared lounge/TV area
- Parking garage
- Minimarket on site
- Concierge service
- Allergy-free room
- Snack bar
- Outdoor furniture
- Wine/champagne
- Fruits
- Staff adhere to local safety protocols
- Cashless payment available
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- CCTV outside property
- CCTV in common areas
AI summary of the guest reviews below
The short version
Guests consistently praise the central location, clean and comfortable rooms, friendly staff, and a nice rooftop/bar with views.
Recurring complaints mention noise from other guests or the street, occasional maintenance issues like unstable Wi‑Fi or elevators, and limited in-room storage.
Written from 26 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
- 9.0
The toilet paper.
solo_traveller · September 2026
- 9.0
Great location, very comfortable rooms
WiFi was bit unstable
solo_traveller · September 2026
-
6.0Amazing location and amazing facilities
Me and my friend had money stolen out of our bag from the room once we complained about it to reception it was as if this had happened before as they did not seem shocked but hey it’s New York $H*T happens. It was $180 and nothing come of it
couple · September 2026
Amazing stay. Perfect location
10.0Location
couple · September 2026
- 8.0
Location and clean room
You can hear everything from the next room
couple · September 2026
- 10.0
Great hotel, good location, clean
couple · September 2026
Great Location and Beautiful Rooftop Views
10.0The hotel is in the perfect location, with everything conveniently close by. Our room was exceptionally clean, spotless in every corner, quiet, and exactly what we had hoped for. We also really enjoyed the beautiful views from the rooftop bar. Overall, we had a wonderful stay and were very pleased with the location, cl…
The only downside of our stay was the noise from other guests on our first night. We were unable to sleep until very late due to loud noise that continued until almost midnight. The hotel staff came up to the floor twice and politely asked the guests to keep the noise down, but unfortunately, the guests responded by sh…
solo_traveller · September 2026
Great location and good budget hotel.
8.0Good budget meet hotel. It's convenient location for shopping and look around. The hotel has decent size of room, good size of bathroom.
No much romantic type of hotel, or doesn't have good type of meal to choose in house so had to go out to get it.
family_with_children · August 2026
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.