Hotel St. James
109 West 45th Street · New York
Hotel St. James is in New York · 2-star · rated 8.2 by 4,473 guests.
Central Location in the Theatre District Located just a block away from Times Square, Hotel St. James is the perfect base for exploring Manhattan. Comfortable Rooms and Convenient Amenities Guests can enjoy well-equipped rooms with free Wi-Fi, cable TV, and en suite bathrooms. Need a hairdryer or ironing facilities? Just ask! Convenience and Entertainment at Your Fingertips With Broadway tickets available, a library, business center, and helpful concierge service, Hotel St. James ensures a seamless stay. Plus, top attractions like Radio City Music Hall and Rockefeller Center are a short walk away. Book now for an unforgettable stay in the heart of New York City!
One hotel, one room, one price — chosen for your trip and verified live before you book.
Facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Family rooms
- Lift / Elevator
- Safety deposit box
- Facilities for disabled guests
- Non-smoking throughout
- Daily housekeeping
- Shared lounge/TV area
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Thermometers for guests provided by property
- Key card access
AI summary of the guest reviews below
The short version
Guests consistently praise the excellent central location near Times Square and the helpful, friendly staff; many also note clean rooms.
Recurring complaints mention outdated and noisy air conditioning, very slow or problematic Wi‑Fi, lack of amenities like fridge or kettle, and some small or dated rooms.
Written from 35 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
Great location and the best staff
9.0Location was great, staff were great
.
solo_traveller · September 2026
You get what you pay for
10.0No frills, budget option. Obviously not five star luxury, but for the price to be in the heart of Times Sq 10 out of 10. Rooms cleaned daily, staff helpful and friendly. Location excellent. Safe, convenient & affordable. Would return.
solo_traveller · September 2026
Highly recommend
10.0Excellent location, very friendly and helpful staff, will definitely stay here again
solo_traveller · September 2026
- 9.0
Great accommodation right in the city center, just around the corner from Times Square. Quiet, clean, and with friendly staff. A very pleasant surprise!
I have no complaints. The facilities are perhaps a little dated, but then again, the whole hotel has a slightly older feel to it.
couple · August 2026
- 7.0
Great location.
wifi speed was beyond bad.
couple · August 2026
Enjoyed all the World Cup fans from other countries staying at the hotel
8.0Location, staff
No breakfast, internet issues
couple · August 2026
This hotel was very clean and I he staff were helpful.
9.0Location Very clean
Staff were very nice and helpful.
couple · August 2026
Great value for money if wanting spacious room and close to everything in Manhattan.
7.0The room is very spacious for NY standards, it has a bathroom and a bed, pretty much all that matters really. Staff are mostly helpful and friendly, unlike most of NY. Wifi works well and the location is unbeatable if looking to be central in Manhattan but still want a relatively clean and safe area. There is a 24hr…
The facilities in the rooms are rather dated and could use a modest renovation throughout. Example the tv does not show anything but local channels, the airconditioner is very noisy, not much window insulation either, the shower is temeperamental and sometimes decides to change temperature autonomously. None of thes…
couple · August 2026
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.