Holiday Inn New York City - Times Square by IHG

585 8th Avenue · New York

Holiday Inn New York City - Times Square by IHG

Holiday Inn New York City - Times Square by IHG is in New York · 3-star · rated 8.0 by 4,051 guests.

Luxurious Accommodation Experience comfort and convenience at Holiday Inn New York - Times Square South. Each room features a flat-screen TV and a private bathroom with free toiletries, ensuring a relaxing stay in the heart of Midtown Manhattan. Prime Location Situated just steps away from the Theater District, Times Square, and Madison Square Garden, our hotel offers the perfect base for exploring all that New York City has to offer. Plus, with La Guardia Airport just 10 km away, traveling to and from the hotel is a breeze. Modern Amenities Stay connected with complimentary WiFi throughout the property, making it easy to share your New York adventures with friends and family. Book your stay now at Holiday Inn New York - Times Square South for an unforgettable experience in the Big Apple.

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Facilities

  • Fitness facilities
  • WiFi available
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Facilities for disabled guests
  • Non-smoking throughout
  • Daily housekeeping
  • Shared lounge/TV area
  • Wheelchair accessible
  • ATM/cash machine on site
  • Toilet with grab rails
  • Wine/champagne
  • Fruits
  • Visual aids: Braille
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Key card access

AI summary of the guest reviews below

The short version

Guests consistently praise the central location near Times Square and transit, along with generally clean rooms and helpful staff.

Recurring complaints include people loitering/smoking outside the entrance, elevator issues and waits, small rooms for four, and occasional maintenance or water/hot water problems.

Written from 31 of the guest reviews below. Read them yourself — they are shown as written.

What guests said

  • 6.0

    People smoking weed and vaping just outside the gate of the hotel. There was no hot water for a more than 14 hours. I asked the staff, their response was cold and tried to talk me down. The person said that there is nothing they can do unless the engineer comes down. No regret and no apologies were provided. Guess th…

    solo_traveller · September 2026

  • 7.0

    Good location within walking distance to many attractions/sights

    family_with_children · September 2026

  • Never again

    1.0

    No signage outside. Hard to find

    $600 for a room that 2 people couldn’t move around in. AND the water was shut off at 9 am. We were only informed upon registering

    couple · September 2026

  • 9.0

    Place, location.

    Breakfast, no vegetables.

    solo_traveller · September 2026

  • Perfect location, large room for Times Square, Friendly/Helpful Stagg

    10.0

    Great location in Times Square. Friendly staff. Largest room I’m seen for Times Square (you could actually walk around and bathroom had plenty of space/storage. All of our events were within a 15 minute walk. Discounted parking when validated by hotel. Free bag check before/after check in/out. Dove body/hair care produ…

    After 10:00 the security guard leaves the outside area and there are questionable people/activities in the courtyard area.

    extended_group · September 2026

  • Clean and comfortable but basic

    7.0

    The room was comfortable and clean.

    The rooms were a bit tired and the electrical fittings were questionable if they were up to standards. Could do with an upgrade to the lighting and carpets.

    family_with_children · September 2026

  • It is accessible

    10.0

    It is accessible to the train and it is in time square so near the attraction.

    I do not like is the homeless are just around the front of of the property bug I think you can’t avoid as there is a seats there

    couple · September 2026

  • It was great

    10.0

    The employees were very friendly

    Nothing

    solo_traveller · September 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.

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