Hilton Garden Inn New York Times Square South

326 West 37th Street · New York

Hilton Garden Inn New York Times Square South

Hilton Garden Inn New York Times Square South is in New York · 3-star · rated 8.6 by 5,032 guests.

Convenient Location Located near Jacob K. Javits Convention Centre and Times Square, the Hilton Garden Inn New York Times Square South offers easy access to key attractions. Comfortable Rooms Each room is equipped with modern amenities including a flat-screen TV, coffee maker, microwave, and mini-refrigerator. Enjoy a productive workspace with a desk and ergonomic chair. Great Facilities Start your day with complimentary coffee, stay active at the fitness centre, and grab snacks from the 24-hour Garden Market. Book now for a memorable stay at the Hilton Garden Inn New York Times Square South, just a short distance from LaGuardia and JFK Airports.

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Facilities

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Car hire
  • Dry cleaning
  • Non-smoking throughout
  • Accessible parking
  • Shared lounge/TV area
  • Board games/puzzles
  • Parking garage
  • Minimarket on site
  • Grocery deliveries
  • Wheelchair accessible
  • Snack bar
  • ATM/cash machine on site
  • Toilet with grab rails
  • Lower bathroom sink
  • Higher level toilet
  • Outdoor furniture
  • Wine/champagne
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Food delivered to guest room
  • Face masks for guests available
  • Delivered food - securely covered
  • Key card access

AI summary of the guest reviews below

The short version

Guests consistently praise the central location near Times Square/Penn Station and convenient transport, along with clean, comfortable rooms and friendly, helpful staff.

Recurring complaints mention street environment and safety concerns around the block, noisy or faulty air conditioning, cleanliness/odor issues, high prices, and some room/bathroom maintenance problems.

Written from 31 of the guest reviews below. Read them yourself — they are shown as written.

What guests said

  • Pleasant hotel minutes from Times Square

    9.0

    30 minute late checkout

    Allonger late checkout

    solo_traveller · September 2026

  • Decent

    5.0

    Security

    Smelt like smoke and not clean

    couple · September 2026

  • Nice but not cheap

    8.0

    Familiarity

    Familiarity. We had stayed there before.

    family_with_children · September 2026

  • It was a good stay.

    9.0

    Great location! Everything was so convenient. The subway and Penn Station are also just a short walk away, which made getting around the city really easy. The area felt very safe, and overall, I had a great stay.

    solo_traveller · September 2026

  • I. Love. The. Hilton

    10.0

    The. Location. The. Room. Was. Very. Clean. And. Comfy

    solo_traveller · September 2026

  • It is terrible experience at this hotel. lost my stuff at my room and management don't do anythings

    6.0

    i like th position of the hotel

    I am not happy at all I lost my new trainer and t-shirt in this hotel I have already complain about this and I did not get nothing

    couple · September 2026

  • Overall it was okay

    7.0

    The location

    My room was on 2nd floor, expected to get the floor in higher level with much better view considering the price I paid

    couple · September 2026

  • Great stuff.

    10.0

    I didn't eat breakfast but I had a dinner and everything was good.

    Except the hotel price because I want to extend it due to some issues and the was doubled and it put in to financial situation.

    family_with_children · September 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.

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