Graduate by Hilton New York
22 North Loop Road · New York
Graduate by Hilton New York is in New York · 4-star · rated 8.7 by 4,296 guests.
Luxurious Amenities Graduate New York boasts a fitness centre, garden, and a restaurant and bar, ensuring guests have plenty of options to unwind and dine without leaving the hotel premises. Convenient Services Guests can enjoy free WiFi, room service, and a 24-hour front desk, making their stay comfortable and hassle-free. The hotel's non-smoking policy adds to the overall pleasant experience. Business-Friendly Facilities For those traveling for work, the hotel offers a business centre equipped with a fax machine and photocopier, catering to all professional needs during their stay. Book your stay at Graduate New York now and experience the perfect blend of leisure and productivity.
One hotel, one room, one price — chosen for your trip and verified live before you book.
Facilities
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Japanese garden
- Guest education on local ecosystems and culture
- Bulk dispenser for toiletries
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Pets allowed
- Lift / Elevator
- Luggage storage
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking throughout
- Wheelchair accessible
- Lower bathroom sink
- Emergency cord in bathroom
- Outdoor furniture
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Mobile app for room service
- Happy hour
AI summary of the guest reviews below
The short version
Guests consistently praise the stunning Manhattan views, quiet Roosevelt Island location with easy tram/subway access, and generally clean, comfortable rooms.
Many complain about abrupt reservation cancellations/closing or overbooking with poor communication and little relocation help; others note pricey/limited breakfast and occasional service or housekeeping lapses.
Written from 34 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
Nice place to stay
8.0Nice place to stay… good views and very clean, we loved the informal and relax vibes, It was nice and save walking around.
Couples · January 2026
Wonderful views and peaceful location
10.0I loved, loved this location. Away from the noise of Manhattan but very easy to get to via Tram. So sad this will be closed now.
Solo travel · December 2025
Horrible experience with the closing of the property. No help.
2.0So very disappointed in how Hilton allowed the closing of this property to be handled. I had a reservation for Dec 6-8. Deep in the NYC holiday season. About 10 days prior to arrival, I received an email in the middle of the night that the property was closing. I immediately emailed the sender and two others at the pr…
Couples · December 2025
A Unique New York Stay With Stunning Manhattan Views
10.0Most people book their hotels in Manhattan when visiting New York, but the truth is that it’s very hard to find a hotel in Manhattan that actually offers a great view. If you want a real skyline view, you usually need to stay across the river. That’s why this hotel is special. Located on Roosevelt Island, it offers on…
Family · December 2025
Long-time Diamond member deeply disappointed — reservations canceled with no relocation support
2.0have been a loyal Hilton Diamond member for many years, and what has taken place with The Graduate NYC is unacceptable. I booked three rooms in April 2025 for a Christmas family trip. With no advance notice, Hilton informed me that the hotel was closing and unilaterally canceled all three reservations. What is most di…
Family · November 2025
Booking was cancelled without any explanation, no news from the hotel...
2.0I booked a double room through booking.com for next April to visit New York with my daughter for her 12th birthday. The booking was confirmed through the Booking.com app. 2 weeks later, my booking suddenly gets cancelled without a word of explanation and the website says the hotel is "sold out" for the period of my s…
Family · November 2025
NEVER HAVE I EXPERIENCE THIS SORT OF GARBAGE
2.0I have a once in a lifetime family next July 2026, starting in New York. This August just passed, I booked up this hotel guaranteed non refundable through booking.com at a cost of £1,260.00 I have just received an email on 21st November 2025, through booking.com telling me the hotel has cancelled my booking because the…
Family · November 2025
Cancelled before our trip.
2.0My trip did not even start and was cancelled 4 days before our trip for reasons "overbooked".Paid in full and no compensation through booking.com.We selected the hotel for the kids and the design esthetic on our first trip to NY with them.Totally unacceptable.
Family · November 2025
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.