Freehand New York

Facilities

• Fitness facilities
• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Restaurant
• Heating
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Bar
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Dry cleaning
• Packed lunches
• Non-smoking throughout
• Sun terrace
• Private check-in/check-out
• Daily housekeeping
• Shared lounge/TV area
• Concierge service
• Special diet menus - on request
• Allergy-free room
• ATM/cash machine on site
• Nightclub/DJ
• Outdoor furniture
• Coffee Shop on site
• Pet bowls
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Key access
• CCTV outside property
• CCTV in common areas
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Breakfast takeaway containers
• Key card access

What guests said

• Dissapointed

  4.0

  The location was good

  There was an air conditioning coming out of the window that even turned off made a very intense sound so it was very hard to sleep. I could accept this if I was in a 3 star hotel paying a different rate but getting charged 450$ is not acceptable when there are this noises and the staff acknowledged it couldn’t go away…

  couple · September 2026

• Not worthy for the price .

  7.0

  Great location, nice rooftop for 21 years and older . Breakfast place was good .

  Old carpet , and beds are uncomfortable.

  extended_group · September 2026

• 7.0

  Close to subways, good location, friendly staff

  Could have been a little cleaner in the room. Why was the toilet roll so far from the toilet lol

  solo_traveller · September 2026

• Grungy hip hotel but a bit worn out

  7.0

  Staff very friendly

  My room had a damp musty smell, like a room that people had smoked in years ago, bed linen felt damp, rooms are hip in a grungy sense, clean but not my type of hotel. Overall it felt a bit worn out. No bathroom amenities such as make up wipes etc which for £335 a night and an empty mini bar with not even water felt a b…

  couple · September 2026

• 9.0

  Great location, quirky decor, which I liked and good set up for families.

  family_with_children · September 2026

• Convenient stay in a good area

  8.0

  We choose the hotel since it was around the block for us to settle our daughter into her dorm. Convenient with many delis and restaurants.The Madison square park and the 5 th Avenue are a 15 min walk. Many fine dine restaurants at the square. The subway is a walk and buses up to Chelsea to the Piers are nearby. The…

  We took the corner room that got a bit noisy with vehicles on the street at night. The room size is much small for the charges. We also caught the peak time with the US open rush in the city.

  couple · September 2026

• Comfortable for a few days stay Great Location

  8.0

  solo_traveller · September 2026

• It was OK, no issues, clean but small and dark, but that is to be expected in NYC.

  6.0

  This location was perfect for a conference I was attending. Staff was great and it was clean.

  The rooms and bathrooms are tiny, the bed was small for 2. The hallways are dark. It was fine for a few night stay.

  couple · September 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.