Four Points by Sheraton Midtown - Times Square

326 West 40th Street · New York

Four Points by Sheraton Midtown - Times Square

Four Points by Sheraton Midtown - Times Square is in New York · 4-star · rated 8.2 by 4,495 guests.

Prime Location Situated just steps away from the Theatre District and Times Square, our hotel offers the perfect blend of convenience and excitement for your stay in the city. Luxurious Amenities Indulge in comfort with our 48-inch flat-screen TVs, iPod docks, complimentary WiFi, and Starbucks coffee makers in every room. Upgrade to a room with stunning city views for a truly unforgettable experience. Dining and Entertainment Savor delectable meals at Gotham Bistro, sip on cocktails while enjoying panoramic views of Manhattan at our rooftop bar, and kickstart your day with a delicious breakfast offering. Experience the best of New York City at our hotel - book your stay now!

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Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Business center
  • Heating
  • Pets allowed
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Fax/photocopying
  • Facilities for disabled guests
  • Car hire
  • Non-smoking throughout
  • Designated smoking area
  • Shared lounge/TV area
  • Wheelchair accessible
  • Allergy-free room
  • ATM/cash machine on site
  • Vending machine - drinks
  • Vending machine - snacks
  • Lower bathroom sink
  • Higher level toilet
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access
  • Mobile app for room service

AI summary of the guest reviews below

The short version

Guests consistently praise the central location near major attractions, friendly and helpful staff, and the good breakfast.

Recurring complaints include small rooms, noise (especially from elevators/AC), slow or problematic check-in/charges, and inconsistent front desk service.

Written from 33 of the guest reviews below. Read them yourself — they are shown as written.

What guests said

  • We enjoyed our stay and would stay there again.

    9.0

    Room was small but comfortable. Front desk staff, Barman, maid service were all great. Great location. Near theaters. Great Italian restaurant around the corner on 9th Ave.

    Bathroom a bit small but manageable.

    couple · September 2026

  • excelente

    10.0

    El servicio fue excelente, encantada con la ubicación y el personal encargado

    family_with_children · September 2026

  • 7.0

    Convenient although just next to Port Authority, comfortable beds, good air conditioning

    Loud, no black out curtains, slow check in, water was always warm—couldn’t get cold

    couple · September 2026

  • Fab location, however charging your card pre check out and not mentioning this at departure is not good policy. All char

    7.0

    Location was good. Shampoo, constant body wash supplied. Lifts were fast.

    The property itself was good. I received an invoice the morning of checkout where they had taken $169 off my payment card for charges. I made 2 charges totalling around $30. On checkout the staff member just took my key and said goodbye. I had to query the charges, then he went to get the manager, 35 minutes later the…

    couple · September 2026

  • Excellent hotel in good location

    10.0

    Lovely hotel in a brilliant location. The breakfast was excellent and the staff helpful and friendly

    nothing

    solo_traveller · September 2026

  • Small room, big city

    8.0

    Conveniently located in the heart of everything

    We had a double room and weren't expecting it to be so tight. (In retrospect I believe this is an NYC thing) With 4 of us with one suitcase each, we had to stack them behind the door because there was no place to put them where we wouldn't have to step over them. This also prevented us from opening the door fully but w…

    extended_group · September 2026

  • 10.0

    location was perfect, everything was within walking distance. the area felt very safe

    family_with_children · September 2026

  • Decent

    8.0

    The free breakfast buffet was excellent

    The elevator got stuck

    couple · September 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.

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