Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South
338 West 36th Street · New York

Fairfield Inn & Suites by Marriott New York Manhattan/Times Square South is in New York · 4-star · rated 8.4 by 8,907 guests.
Prime Location in Hell's Kitchen Situated in the heart of New York, Fairfield Inn & Suites by Marriott offers easy access to iconic landmarks like Times Square and Madison Square Garden. Modern Amenities Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and free toiletries. The hotel also features a bar and a business centre for your convenience. Convenience at Your Fingertips With an on-site ATM and helpful tips from the friendly reception staff, your stay at Fairfield Inn & Suites by Marriott will be seamless and enjoyable. Ready to experience the best of New York City? Book your stay at Fairfield Inn & Suites by Marriott now!
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Facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Business center
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Facilities for disabled guests
- Meeting/banquet facilities
- Dry cleaning
- Non-smoking throughout
- Parking garage
- Minimarket on site
- Concierge service
- ATM/cash machine on site
- Outdoor furniture
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Face masks for guests available
- 24-hour security
- Security alarm
- Breakfast takeaway containers
AI summary of the guest reviews below
The short version
Guests repeatedly praise the central, walkable location near transit and attractions, friendly/helpful staff, clean rooms, and the included breakfast.
Common complaints include small rooms, noisy or ineffective AC/ventilation, crowded/sparse breakfast setup, and long elevator waits, especially in the morning.
Written from 38 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
Small room with noisy AC and not comfortable bed
6.0The location, close by to where we needed to go
The beds and pillows were too soft, they didn’t provide enough support. The room is very small. The AC is very noisy and does not cool enough. We call the maintenance person but just showed us how to turn on and off. It was way cooler in the aisle by the elevator. The entrances of the hotel are by the sides of the bui…
extended_group · September 2026
- 7.0
Walkable to time square
The elevator wait
couple · September 2026
Comfortable, clean, and convenient.
8.0Perfect location!
Small rooms
solo_traveller · September 2026
Good, clean place to stay for 'normal' money in NY.
8.0The staff in all aspects was brilliant. The room was clean and quiet. The ability to store our luggage before and after.
With a European background i found the breakfast 'interesting' but I've never been to the USA, and so I don't know if this is normal. A buffet with sparse setup, paper plates, and plastic cutlery. I could find something to eat but and for the amount of people coming to it, it was always replenished quickly but certainl…
couple · September 2026
Linen was Stained with bodily fluids. Jeremy was very kind to respond and take $200 off first day. He had someone bring
5.0Great location
Aside from Jeremy who was kind and responsive , the staff was very rude , unfriendly
family_with_children · September 2026
- 10.0
Close proximity to midtown
Everything was good
couple · September 2026
- 9.0
Location, room size and cleanliness
solo_traveller · September 2026
Great location. Staff where friendly and very helpful. Breakfast was good choice and coffee was really nice. Rooms clea
10.0Location Friendly staff Clean Daily room clean
extended_group · September 2026
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.