Doubletree By Hilton New York Times Square West
350 West 40th Street · New York
Doubletree By Hilton New York Times Square West is in New York · 4-star · rated 7.0 by 13,830 guests.
Luxurious Accommodation Indulge in the modern comfort of the DoubleTree by Hilton Hotel New York – Times Square West with spacious rooms featuring upscale amenities like HDTV and black-out curtains. Spectacular Views Take in breathtaking views of the Manhattan skyline and Times Square from the higher floors or unwind at the rooftop lounge, High Bar & Lounge, offering panoramic vistas of the city. Convenient Facilities Stay productive with the 24-hour business centre, keep fit at the well-equipped fitness centre, and savor delicious American cuisine at the on-site Tranzit Restaurant & Bar. Experience the best of New York City at your doorstep - book your stay at DoubleTree by Hilton Times Square West now!
One hotel, one room, one price — chosen for your trip and verified live before you book.
Facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Breakfast in the room
- Packed lunches
- Valet parking
- Non-smoking throughout
- Daily housekeeping
- Accessible parking
- Airport shuttle (additional charge)
- Parking garage
- Shuttle service (additional charge)
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Snack bar
- ATM/cash machine on site
- Toilet with grab rails
- Kid-friendly buffet
- Evening entertainment
- Nightclub/DJ
- Outdoor furniture
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Pet bowls
- Visual aids: Braille
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Walking tours
- Breakfast takeaway containers
- Bike tours
- Mobile app for room service
- Live music/performance
- Broadcast Live sport events
- Happy hour
AI summary of the guest reviews below
The short version
Guests repeatedly praise the convenient central location near subways and major attractions, and several mention friendly or helpful staff.
Common complaints include malfunctioning or weak air conditioning, long waits and crowding at elevators and check-in, small or dated rooms, inconsistent housekeeping/cleanliness, street and ice machine noise, and missing in-room fridge/microwave.
Written from 31 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
Nice hotel close to subway and time square.
7.0Nice hotel. Clean modern. Friendly staff
Location was close to everything but right across from the port authority. Great access to all Subways but felt very dirty and was noisy at street level.
solo_traveller · September 2026
fatima at the couner was very helpful
10.0location
couple · September 2026
Bad. No air and they didn’t care.
1.0Not much. Dirty and the air didn’t work. Roderick was the only employee who helped me out to get a room with air conditioning that worked.
Dirty and air didn’t work. Staff didn’t care.
solo_traveller · September 2026
Okay, but not great.
7.0The location is the highlight.
Front desk always crowded, elevator always packed and several times had to wait 3 or 4 trips to be able to get in, room was really small.
couple · September 2026
Not worth coming back despite a good situation.
6.0The size of the room was perfect, same for the bathroom
The room didn't get cleaned before 15:30 - 16:00. One day it didn't get cleaned at all. And the cleaning was very "superficial". I was located in front of the ice machine which was VERY noisy most of the time.
solo_traveller · September 2026
- 7.0
The worst stuff ever
couple · September 2026
- 8.0
The location was perfect. I was in town for New York Fashion Week, and the hotel was conveniently located near all of the event venues. It was also close to many local attractions, making it easy to explore the area between events.
I was disappointed that the room did not include a refrigerator or microwave. I've stayed at this hotel several times before, and those amenities were available during past visits. Their absence made my stay less convenient and was an unexpected change
solo_traveller · September 2026
Stuff ao lovely and helpful ! Excellent location
10.0couple · September 2026
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.