CIVILIAN Hotel
305 West 48th Street · New York
CIVILIAN Hotel is in New York · 4-star · rated 8.7 by 6,111 guests.
Luxurious Amenities CIVILIAN Hotel in the heart of New York offers a blend of comfort and style with its terrace, restaurant, and bar. The 4-star hotel provides a seamless experience with free WiFi, luggage storage, and a concierge service. Chic Accommodations Each guest room at CIVILIAN Hotel is thoughtfully designed with a spacious seating area and a safety deposit box for your convenience. The multilingual staff, fluent in Greek, English, Spanish, and French, ensures a warm welcome and round-the-clock assistance at the 24-hour front desk. Prime Location Conveniently located just 800 meters from Radio City Music Hall, CIVILIAN Hotel is surrounded by iconic landmarks like Broadway Theatre, Carnegie Hall, and Rockefeller Center. Book now to experience the best of New York City at CIVILIAN Hotel.
One hotel, one room, one price — chosen for your trip and verified live before you book.
Facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Heating
- Terrace
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Facilities for disabled guests
- Meeting/banquet facilities
- Non-smoking throughout
- Parking garage
- Concierge service
- Wheelchair accessible
- Allergy-free room
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Nightclub/DJ
- Outdoor furniture
- Wine/champagne
- Pet bowls
- Pet basket
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- CCTV outside property
- CCTV in common areas
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Walking tours
- Breakfast takeaway containers
- Key card access
- Bike tours
- Live music/performance
- Pub crawls
- Happy hour
- Stand-up comedy
AI summary of the guest reviews below
The short version
Guests consistently praise the central location near Times Square and subways, friendly and helpful staff, cleanliness, comfortable beds, and good views; many also mention enjoying the hotel’s bars/rooftop and finding breakfast acceptable to good.
Recurring complaints focus on very small rooms with limited storage, basic or limited breakfast, problematic shower design causing water to spill, and occasional extra or surprise charges.
Written from 38 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
- 9.0
Breakfasts were good and the room was spacious and quiet.
Temperature system in the room and surprise fees at the end.
solo_traveller · September 2026
I would not recommend this hotel unless you are a solo traveler and aren’t seeking standard in room hotel amenities like
4.0The staff was super friendly and the location is convenient if you want to be near Midtown.
The room size and lack of in-room amenities. For the price we paid, I would have expected the room to at least have a closet and adequate space to store to suitcases. Additionally the bathroom was super small and the shower did not have a door so water would splash out and make the entire bathroom floor wet.
family_with_children · September 2026
- 8.0
Great location.
Small room.
couple · September 2026
Amazing location, service and beautiful week in New York
10.0We have spent an amazing week in New York. This hotel is amazing - we liked service, attention to details, staff. Separate plus on top of all above is location. Breakfast very good, just I would recommend purchasing it on site, not online. Comfortable bed. We also had beautiful view from our 9 floor room. Hotel very ni…
Very very strange shower set up. The shower head is attached on the vertical wall and is quite high... so if you need to wash anything you will be washed all over. And there is no decent protection wall so every time you take full body shower your bathroom floor will be soaking wet. Also we had to be quite creative to…
couple · September 2026
Great stay - we loved it
8.0Beautiful boutique hotel. Very central location. Friendly staff. Lovely bars and restaurant. Great view from room. Comfy bed
Very small bedroom.
family_with_children · September 2026
Remarkable
10.0Ambiance , location , staff, cleanliness
Nothing
solo_traveller · September 2026
10/10
10.0Great location, super friendly staff. Breakfast basic, but okay. Wonderful and clean rooms.
If there was a gym, it would be amazing
couple · September 2026
Great, would recommend the hotel to friends and family and would definitely return. Friendly staff and good amenities.
9.0Location was excellent as it was near Times Square and near subway stations. The room was small but ideal for me as a solo traveller
Nothing
solo_traveller · September 2026
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.