Best Western Plus Soho Hotel

Facilities

• Fitness facilities
• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Business center
• Heating
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Facilities for disabled guests
• Meeting/banquet facilities
• Non-smoking throughout
• Private check-in/check-out
• Daily housekeeping
• Shared lounge/TV area
• Minimarket on site
• Concierge service
• Grocery deliveries
• Wheelchair accessible
• Snack bar
• Vending machine - drinks
• Toilet with grab rails
• Vending machine - snacks
• Kid-friendly buffet
• Lower bathroom sink
• Higher level toilet
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Key card access

What guests said

• Overall a pleasant stay.

  7.0

  Staff were very friendly and accomodating. Cleanliness.

  No kettle in rooms. Didn’t like the hand soap. Water build up after showering, outside the shower.

  solo_traveller · September 2026

• 6.0

  Good location for subway access all over Manhattan

  The room was freezing and it couldn’t be changed. All rooms on the floor had to be the same temperature. Staff were unhelpful when we asked about it. Rooms were tiny and breakfast was not good, American sugary plastic food

  family_with_children · September 2026

• 10.0

  Great spot to explore lower Manhattan starting the day with a yummy selection of breakfast treats

  couple · August 2026

• AC too cold without option to turn off, made us sick

  4.0

  Location is central. Has a gym

  The AC was extremely cold, made us sick. We asked to lower it, they refused and gave us a portable heater as a solution, which didn’t have any effect. Paid over $300 a night just to get sick because they make the rooms feel like siberia.

  family_with_children · August 2026

• 9.0

  Perfect Subway connections around and very solid hotel.

  The streets around the property are full of clandestine traders trying to sell counterfeit/fake stuffs.

  couple · August 2026

• 7.0

  Very nice staff, complimentary water with different fruit everyday in the lobby.

  couple · August 2026

• 10.0

  Excellent location - short walk to virtually every subway line Clean, quiet. Room was totally made up every day Good security Friendly, cheerful front office staff Excellent price for NYC, plus free breakfast that saved us a lot of time and money

  No complaints!

  couple · August 2026

• Great location, reasonable price, good breakfast spread

  8.0

  Great location, accessible to most of the subway metro lines. Breakfast spread was good. Room was clean and quiet. Staff were friendly.

  Wifi speed was not good enough.

  solo_traveller · August 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.