Arlo Midtown

351 West 38th Street · New York

Arlo Midtown

Arlo Midtown is in New York · 4-star · rated 9.4 by 7,418 guests.

Modern Amenities and Convenient Location Arlo Midtown in New York offers a blend of modern amenities and a prime location. The hotel features free bikes, a fitness centre, and a shared lounge, providing guests with opportunities for relaxation and recreation. Situated less than 1 km from Macy's, and within close proximity to Times Square and Bryant Park, the hotel's location is ideal for exploring the city. Diverse Dining Options Indulge in a culinary journey at the hotel's restaurant, serving a fusion of American and Mediterranean cuisine. With options for vegetarians, dairy-free, and vegans, there's something to satisfy every palate. Comfortable Accommodations The rooms at Arlo Midtown are designed for comfort and convenience, with amenities such as a safety deposit box and some rooms featuring a balcony. Whether you're here for business or leisure, the hotel ensures a pleasant stay. Experience the best of New York City at Arlo Midtown. Book your stay now and create unforgettable memories.

Decide for me

One hotel, one room, one price — chosen for your trip and verified live before you book.

Facilities

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating
  • Terrace
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Dry cleaning
  • Breakfast in the room
  • Valet parking
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Shared lounge/TV area
  • Minimarket on site
  • Concierge service
  • Wheelchair accessible
  • Allergy-free room
  • Snack bar
  • Toilet with grab rails
  • Lower bathroom sink
  • Higher level toilet
  • Outdoor furniture
  • Wine/champagne
  • Coffee Shop on site
  • Fruits
  • Visual aids: Braille
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Breakfast takeaway containers
  • Key card access
  • Happy hour

AI summary of the guest reviews below

The short version

Guests repeatedly praise the excellent central location for sightseeing and transit, friendly and welcoming staff, clean and comfortable rooms, and enjoyable on-site food and bar/café options.

Recurring complaints mention very small rooms, lack of in-room coffee/tea amenities, noise issues, privacy concerns due to nearby buildings, and inconsistent housekeeping or breakfast service.

Written from 21 of the guest reviews below. Read them yourself — they are shown as written.

What guests said

  • 10.0

    My stay at the Arlo was incredible. The hotel is beautiful and the staff are so friendly - they made us feel welcome right from check-in to check-out. One of the hosts said to us as we were leaving, "whenever you're next in New York, just know that this is home". A massive shout out to Alex who greeted us every single…

    .

    family_with_children · September 2026

  • It was a good stay.

    8.0

    The location of the property was amazing as it was a short walk to Times Square but also Central Park. The Cafe downstairs served the best flat whites and we liked that there were quite lounge areas for if we didn’t want to spend time in the room

    Lack of tea and coffee amenities in the room itself

    couple · September 2026

  • 8.0

    Close to city center

    Small room

    solo_traveller · September 2026

  • 8.0

    I loved our room, it waa super comfortable. Although the AC wasnt working that well, it was ok!

    I didnt like that much the fact that everyone can see you from other buildings when you have the roller down.

    couple · September 2026

  • 9.0

    The location, property, facilities, room.

    All good.

    solo_traveller · September 2026

  • Comfortable hotel in great location

    9.0

    Brilliant location for first-time visit to New York. Easily reached via the Air Train and subway. In Hells Kitchen a few minutes walk from Times Square, the Empire State etc. Cool hotel, interesting decor. There’s a cafe and bar. Room was clean, serviced every day. Decent shower, comfortable bed. Considering the locati…

    Nothing other than a plug socket next to a mirror would have been handy.

    solo_traveller · September 2026

  • Fit the needs for the stat, not first. Choice

    7.0

    Had a nice coffee bar in the lobby

    It advertised itself is being close to the seven, and it was quite a few blocks from there. It is in quite a noisy part of town that upon departing was very busy with homeless and bike shops etc. the rooms are TINY

    couple · September 2026

  • wonderful time spent

    10.0

    everything, great location not far from penn station

    nothing

    couple · September 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.

Decide for me

One hotel, one room, one price — chosen for your trip and verified live before you book.

All 200 hotels in New York