My Trips

The Nayland Hotel

132–134 Sussex Gardens, Paddington, London W2 1UB · London

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The Nayland Hotel is in London · 3-star · rated 8.0 by 5,834 guests.

Central Location and Easy Access Located just a short stroll from Hyde Park, The Nayland hotel in Central London offers convenient access to Paddington's rail and Tube stations, making exploring the city a breeze. Comfortable Accommodation with Modern Amenities The 3-star accommodation features en suite rooms equipped with satellite TV, a safe, and a radio for your entertainment and security needs. Additionally, limited free parking is available on-site, ensuring a stress-free stay. Proximity to Major Attractions and Transportation Hubs With the Heathrow Express rail service nearby, guests can enjoy a quick 20-minute transfer to Heathrow Airport. Moreover, the vibrant West End, theatres, and shopping centers like Whiteleys are all within walking distance, promising a memorable London experience. Book your stay at The Nayland hotel for a delightful and convenient London getaway.

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Facilities

  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • 24-hour front desk
  • Heating
  • Family rooms
  • Lift / Elevator
  • Luggage storage
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Non-smoking throughout
  • Private parking
  • Accessible parking
  • Kid meals
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • Delivered food - securely covered

AI summary of the guest reviews below

The short version

Guests repeatedly praise the convenient central location near Paddington, friendly/helpful staff, and overall cleanliness, with several noting decent breakfast.

Common complaints include very small rooms and bathrooms, lack of in-room refrigerators, cleanliness issues in some bathrooms/rooms, noise, and dated facilities with limited breakfast variety.

Written from 31 of the guest reviews below. Read them yourself — they are shown as written.

What guests said

  • 8.0

    Location

    Size

    extended_group · September 2026

  • 8.0

    Check in easy and friendly personnel

    Shower was so small and shower floor so slippery I had to brace myself to prevent myself from falling in it.

    solo_traveller · September 2026

  • Nice clean and comfortable place to stay for a couple of nights

    10.0

    Very comfortable and clean. Staff were friendly. Breakfast was good. Only 6 minutes from Paddington station.

    couple · September 2026

  • Enjoyable

    10.0

    Location, value for money in central London. Clean and comfortable with an excellent continental breakfast

    solo_traveller · September 2026

  • It was a great spot to stay for our London adventure.

    10.0

    Located nicely to get around.

    No refrigerator in room

    extended_group · September 2026

  • Excellent in all ways otherwise.

    9.0

    A medication that required refrigeration was inadvertently left in the snack room fridge since there wasn’t a fridge in my room. I need to work on getting it shipped to me in Scotland or pick up on the way back to London in early October.

    extended_group · September 2026

  • 10.0

    How clean it was and how friendly the staff were

    Nothing

    solo_traveller · September 2026

  • Repeat traveller, will be back again

    7.0

    Excellent location, simple straightforward room, pleasant service

    Rooms and en-suite not expansive...

    solo_traveller · September 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.

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