The Londoner
38 Leicester Square · London
The Londoner is in London · 5-star · rated 9.1 by 7,692 guests.
Luxurious Accommodations The Londoner boasts 350 luxurious bedrooms and suites, including a tower penthouse suite with panoramic views. Each room is equipped with a table, flat-screen TV, and a private bathroom for ultimate comfort and convenience. Gastronomic Delights Indulge in a culinary journey at The Londoner with six concept restaurants and bars, including a rooftop lounge. From the alluring ambiance of The Y Bar to the hidden gem, The Whisky Room, savor a variety of dining experiences that cater to every palate. Unparalleled Facilities Experience ultimate relaxation at the spa with a pool, gym, superfood clinic, and beauty salon. Guests also have exclusive access to The Residence, a residents-only club, and can explore a variety of event spaces, including a state-of-the-art ballroom accommodating up to 850 guests. Book your stay at The Londoner now to immerse yourself in luxury and sophistication.
One hotel, one room, one price — chosen for your trip and verified live before you book.
Facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Valet parking
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Indoor pool
- Toilet with grab rails
- Evening entertainment
- Lower bathroom sink
- Emergency cord in bathroom
- Wine/champagne
- Spa/wellness center services
- Beauty Services
- Fitness/spa locker rooms
- Yoga classes
- Manicure
- Pedicure
- Fitness classes
- Personal trainer
- Hair Salon Services
- Visual aids: Braille
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Walking tours
- Breakfast takeaway containers
- Key card access
- Bike tours
- Tour/class on local culture
- Mobile app for room service
- Live music/performance
- Temporary art galleries
AI summary of the guest reviews below
The short version
Guests consistently praise the central location, friendly and helpful staff, attractive facilities (including bars/spa/gym), and overall clean, stylish rooms.
Recurring complaints mention small or cramped rooms and storage, busy or cramped breakfast with service issues, and high prices or poor value.
Written from 32 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
Exceptional location with really helpful staff
8.0Amazing location for a tourist , walkable to almost everything
Rooms were really small and breakfast area can get really busy and cramped
couple · September 2026
You can only book the suites if you want space
7.0Very nice staff Was the best in the whole experience
The indoor rooms and size of normal rooms is horrific Small
solo_traveller · September 2026
Outstanding!!!
10.0Staff are incredibly helpful and friendly. Location is perfect and the hotel itself is truly outstanding. Its incredible!!! Pool, food and drinks fantastic. Rooftop bar is sensational too as are the staff in the rooftop bar.
Nothing!!!! Tried hard to think of any negatives but there are none!
extended_group · September 2026
- 9.0
Best location
Too expensive
couple · September 2026
- 10.0
Great hotel would stay again.
couple · September 2026
Book this place, it was perfect and wouldn’t disappoint anyone!
10.0This place was a perfect 5 star experience! Incredible service, facilities and location.
Nothing!
couple · September 2026
You must stay at this hotel if in London
10.0Service was excellent. Front desk really helpful
My only small improvement would be to provide more gluten free products at breakfast
couple · September 2026
..Fantastic..,
10.0..Exellent location..new.,fresh.,stylish.,exceptional room design..
.,nothing..
couple · September 2026
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.