My Trips

The Gate London City

41 White Church Lane · London

building

The Gate London City is in London · 4-star · rated 9.6 by 5,211 guests.

Luxurious Accommodation in Central London Modern Amenities: Enjoy free WiFi, air conditioning, and a fitness centre during your stay at The Gate. The fully equipped kitchenette, flat-screen TV, and private bathroom ensure a comfortable experience. Relaxation and Socializing: Unwind on the terrace or mingle in the shared lounge, perfect for meeting fellow travelers and creating lasting memories. Prime Location: Explore London easily with Brick Lane and Sky Garden within walking distance. Don't miss iconic landmarks like the Tower of London and Tower Bridge nearby. Book now to experience the perfect blend of comfort and convenience at The Gate in London!

Decide for me

One hotel, one room, one price — chosen for your trip and verified live before you book.

Facilities

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Heating
  • Terrace
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Soundproof rooms
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Non-smoking throughout
  • Designated smoking area
  • Shared lounge/TV area
  • Concierge service
  • Wheelchair accessible
  • Toilet with grab rails
  • Lower bathroom sink
  • Higher level toilet
  • Emergency cord in bathroom
  • Outdoor furniture
  • Wine/champagne
  • Coffee Shop on site
  • Pet bowls
  • Yoga classes
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Breakfast takeaway containers
  • Key card access

AI summary of the guest reviews below

The short version

Guests consistently praise the convenient location near public transport, friendly/helpful staff, and generally good facilities (terrace/lounge, kitchenette, decor, comfortable rooms).

Recurring complaints mention cleanliness or maintenance issues (dirty items, faulty appliances/AC/TV), inconsistent or limited breakfast quality, noise/sound insulation problems, and occasional customer service or room assignment issues.

Written from 28 of the guest reviews below. Read them yourself — they are shown as written.

What guests said

  • Good, but definitely needs attention to cleanliness

    6.0

    Location, facilities, and staff were great. Loved that they had good quality milk and sparkling water. Utensils and everything else you could need!

    The carpets in the room were extremely dirty and thick with black marks and sticky. The pillows were lumpy, and smelt terrible full of sweat and stained! The room smelt of BO and cigarettes so much so that I had to open and leave the window open. There were no English tea bags only coffee. Also the shower gel was heavi…

    couple · September 2026

  • 10.0

    Great stay, good location, friendly and helpful staff. Would come back.

    couple · September 2026

  • Overall would stay again! I love the facilities.

    8.0

    I like the location of the property. A two minute walk from Aldgate East and plenty of restaurant and convenient stores nearby!

    Bed was creaky and the ye washing machine was out of service during my stay.

    couple · September 2026

  • 9.0

    Location, clean, the beautiful big plants everywhere, the breakfast

    That there was no bacon at breakfast 🤭

    solo_traveller · September 2026

  • Disappointing

    7.0

    Close to subway

    They gave us a first floor shabby room, it’s dark and with the other buildings right in front the window, coving the natural light. No view at all. It’s a dark corner room which is not the same standard displayed on the site which we booked. No bedside table!!

    couple · September 2026

  • Nice hotel but poor customer service. There's better value for money.

    5.0

    Great location, nice terrace, overall good rooms. We had to switch rooms because of a broken Aircon and staff was helpful.

    Upon arrival, we cancelled the breakfast we mistakenly booked online. Staff told us we'd be refunded swiftly. However, it took several weeks of insisting and a complaint to booking.com to get a response from the hotel. Furthermore, they only refunded for half of the stay. I never heard back and am waiting for the money…

    couple · September 2026

  • Good location and value for money.

    9.0

    Breakfast could have been better. The scrambled eggs were very dry.

    The scrambled eggs were very dry and bland. The sound insulation in the rooms is not good at all and you can literally hear the chatter in the neighbouring room.

    family_with_children · September 2026

  • Nice stay

    8.0

    Good location close to underground station.

    solo_traveller · August 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.

Decide for me

One hotel, one room, one price — chosen for your trip and verified live before you book.

All 200 hotels in London