The Dilly

Facilities

• Fitness facilities
• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• Fitness center
• Swimming pool
• 24-hour front desk
• Restaurant
• Room service
• Heating
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Bar
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Meeting/banquet facilities
• Dry cleaning
• Breakfast in the room
• Spa/wellness center
• Squash
• Non-smoking throughout
• Private check-in/check-out
• Daily housekeeping
• Shared lounge/TV area
• Board games/puzzles
• Concierge service
• Special diet menus - on request
• Allergy-free room
• Kid meals
• ATM/cash machine on site
• Heated pool
• Indoor pool
• Outdoor furniture
• Wine/champagne
• Shallow end
• Pet bowls
• Pet basket
• Fitness classes
• Personal trainer
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Key access
• Food delivered to guest room
• CCTV outside property
• CCTV in common areas
• Access to health care professionals
• Face masks for guests available
• Delivered food - securely covered
• Walking tours
• Key card access
• Bike tours
• Tour/class on local culture

What guests said

• Well located but lacking comfort .

  6.0

  The location, very central

  Teeny Tony room . Lights not functioning. Plugs not convenient, had to unplug a lamp to plug in coffee machine or kettle . Staff , only amicable and polite . Nothing noticeable .

  solo_traveller · September 2026

• A perfect location for west end theatres

  10.0

  A beautiful hotel, lovely staff, great attention to detail.

  couple · September 2026

• 9.0

  Excellent breakfast Great location Friendly welcome

  Somewhat expensive

  solo_traveller · September 2026

• good value for the best location - beds are not bad so you’ll have a good nights sleep

  8.0

  Best location in London .. walking distance to west end, jermyn street, bookstores , restaurants , beautiful parks .. front desk staff very accommodating and helpful

  The rooms are quite old and dark- you can just buy lamps in ikea 😅Our room didn’t have a phone so had to go to the lobby to order room service and couldn’t call to have our luggage picked up

  extended_group · September 2026

• Wonderful, amazing, 10/10

  10.0

  The staff were very accommodating, friendly and helpful. Upon arrival I immediately felt treated like a long term beloved guest. Hussein on front desk and Anhelina in guest relations really made the whole stay so much more special

  If I had to choose anything at all, the rooms feel slightly outdated, but I am clutching at straws here as the stay was absolutely exceptional (they are also in the process of refurbishing their rooms, so this will likely be addressed in the next 12 months or so)

  couple · September 2026

• The Dilly

  10.0

  Frint office Everything specially Alyona

  Internet wifi is super bad

  solo_traveller · September 2026

• Very nice hotel, comfortable bed, gorgeous bar and really lovely staff

  8.0

  Proximity to the tube, shopping are and all the sights

  The room was a bit small and for the price breakfast should be included

  couple · September 2026

• 7.0

  Nice staff, good location, good bar.

  The room was dated. None of the windows could be opened.

  solo_traveller · September 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.