Strand Palace

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Restaurant
• Room service
• Business center
• Heating
• Family rooms
• Lift / Elevator
• Laundry
• Luggage storage
• Safety deposit box
• Bar
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Dry cleaning
• Non-smoking throughout
• Daily housekeeping
• Designated smoking area
• Concierge service
• Special diet menus - on request
• Wheelchair accessible
• ATM/cash machine on site
• Vending machine - drinks
• Toilet with grab rails
• Public transport tickets
• Vending machine - snacks
• Lower bathroom sink
• Higher level toilet
• Emergency cord in bathroom
• Wine/champagne
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• CCTV in common areas
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service

What guests said

• Not the best I’m afraid

  1.0

  Location

  Second bad stay there in a row, but had had better experiences previously . First time they ran out of water but only disclosed this when we were at the property and had already paid. Second time I was charged for an upgrade to a slightly larger room, the total cost with the upgrade was more than the largest room for t…

  extended_group · September 2026

• Great location - close to all the things a tourist would want

  10.0

  Great location - everyone was awesome

  The concierge wasn’t very knowledgeable about the local area. I asked him a few questions and he didn’t know where to go

  couple · September 2026

• 9.0

  Excellent breakfast. There is plenty of choice and really good quality produce. The bathroom was spotless and looks newly installed.

  Nothing

  solo_traveller · September 2026

• 5.0

  Near to theatres and local attractions

  couple · September 2026

• A restful three days. Absolutely nothing to improve on.

  10.0

  Welcome by doorman and Ease of checking in. Excellent breakfast with efficient organisation. Excellent evening dinner and welcoming staff.

  Can’t think of anything. Perhaps. We didn’t require or room to be refreshed daily. ie we ‘ went green’, but I wonder if such as tea bags and milk could be replaced if necessary. Nevertheless. Cleaning staff about were very helpful when asked.

  couple · September 2026

• Highly recommend

  10.0

  I really enjoyed my stay at Strand Palace London. The location was excellent, the staff were friendly and helpful, and the room was comfortable and clean. I would happily stay here again.

  solo_traveller · September 2026

• 9.0

  Anthony, the Doorman, made our stay even better. He is a huge asset to the hotel.

  family_with_children · September 2026

• 6.0

  Nice location.. nice cocktails

  Room not as advertised on booking.com. I have mailed customer services yesterday when I arrived no reply at all!!! Rooms very small

  solo_traveller · September 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.