Riu Plaza London The Westminster

Facilities

• Fitness facilities
• WiFi available
• Free WiFi
• Parking
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Heating
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Bar
• Soundproof rooms
• Facilities for disabled guests
• Non-smoking throughout
• Private parking
• Concierge service
• Wheelchair accessible
• Snack bar
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• CCTV outside property
• CCTV in common areas
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access

What guests said

• Lovely hotel

  10.0

  Lovely hotel, had everything we needed for the one night. Be careful with the shower, the water leaks out from under the door, don’t put anything near there you wouldn’t want to get wet! Make sure you take a form of photo ID, I didn’t realise you would need it. Breakfast was really nice, plenty of choice and the res…

  Family · August 2026

• Don’t stay here

  2.0

  This is the worst hotel I’ve ever stayed at , and we’ve stayed at many many hotels around the world . The only thing going for it is the location and breakfast . We found the staff to be extremely rude and unhelpful , we had multiple stays in a matters of weeks with them and if we hadn’t of pre paid we would have ca…

  Couples · August 2026

• Great value 👍🏻

  10.0

  Overall a great stay, centrally located and near most things. Room was very large for London which was great and the view was good. Would highly recommend

  Couples · August 2026

• Riu Westminster London

  8.0

  This was my first stay at the Hotel Riu Plaza London The Westminster, and overall, I found the hotel to be pleasant and accommodating. From the moment we arrived, the lobby staff were friendly, helpful, and sociable. The check-in process was quick and efficient. Although we arrived before our room was ready, the staff…

  Friends getaway · August 2026

• Avoid booking directly via RIU

  4.0

  In general, I would say that this hotel is decent for a stay in London if their service were more customer-centric. Our room was far from perfect: there was mold next to the shower, and the wood next to the shower was swollen as well. The sink had green algae and was broken. During breakfast, we asked for a gluten-free…

  Couples · August 2026

• Good location

  10.0

  This hotel is in a great spot for walking to many places of interest, the rooms are a bit small and the corridors are very dark, the breakfast was very good in a massive area on the 1st floor, I paid for parking and it was £40 for 24 hours when you turn up and the parking is very tight We had a nice stay the weather wa…

  Family · August 2026

• Changes under new owners

  6.0

  Have stayed in this hotel before under previous ownership as it offers an excellent nights sleep. Disappointed that the restaurant is no longer open in the evening nor is the bar. The coffee shop downstairs is now the Lobby Bar. Not an issue in the summer but having to go out for food in the winter will be a bit anno…

  Business · August 2026

• Confortable

  10.0

  I would like to especially thank the hostess Thea who helped me a lot and was listening. She saw my difficulty speaking English she did not hesitate to translate on her cell phone in French so that I could understand, thanks to her. I would like to thank all the staff and the breakfast staff for their work and their ap…

  Family · August 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.