Residence Inn by Marriott London Kensington

Facilities

• Fitness facilities
• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Room service
• Business center
• Heating
• Family rooms
• Pets allowed
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Bar
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Dry cleaning
• Breakfast in the room
• Currency exchange
• Non-smoking throughout
• Daily housekeeping
• Designated smoking area
• Shared lounge/TV area
• Board games/puzzles
• Concierge service
• Grocery deliveries
• Snack bar
• Lockers
• Coffee Shop on site
• Fruits
• Pet bowls
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• CCTV in common areas
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Breakfast takeaway containers
• Key card access

What guests said

• Great experience

  9.0

  Everything was just great

  TV was not working in our room at first - then it was replaced

  family_with_children · September 2026

• Decent value for less space and more facilities than average.

  7.0

  The on-site laundry was great to have as well as the fitness centre. Breakfast was good and had a nice variety.

  The rooms are very small and compact including the bathroom. We were in the floor 1 and most of the walls were drywall which enabled noise and sound to travel. Balconies also had no privacy as anyone could walk around and access yours. Kitchen needed a dustbin which it did not have. The hotel felt very busy all the tim…

  couple · September 2026

• 8.0

  Nice staff, good breakfast, cleaning took place everyday and did well.

  Air condition not working properly in many rooms, our friends and us had to change rooms. Also the hotel is truely 15 minutes walk from the tube which makes going back and forth mid-day impossible.

  solo_traveller · September 2026

• 10.0

  Staff were excellent. Nice breakfast. Lovely room.

  Lifts were a bit of a pain, albeit that was acknowledged.

  solo_traveller · September 2026

• Convenient location but hit and miss on the rooms

  6.0

  Good location as it is near Tesco. Daily breakfast included is a nice perk.

  Booked a 2-bedroom suite for 5 persons but had to change rooms as air-con was not working. Staff provided 3 fans but only 1 was working. Changed room on the 2nd day to corner room 829 and the aircon was working well but both bathroom shower water pressure was poor. I am staying in a 1 bedroom corner suite for 3 person…

  extended_group · September 2026

• Warm friendly staff

  10.0

  Friendly staff

  Nothing

  couple · September 2026

• Convenient and excellent room facilities.

  9.0

  Walking distance to our venue, making it easy.

  Took a while to get room and after long day travelling it meant a wait in reception. However, room was worth waiting for.

  extended_group · September 2026

• 9.0

  Good location nice hotel and breakfast was good

  Absolutely insanely expensive like everything else in London. Just not sustainable

  solo_traveller · September 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.