Park Plaza London Westminster Bridge
Westminster Bridge Road · London
Park Plaza London Westminster Bridge is in London · 4-star · rated 8.6 by 20,000 guests.
Prime Location and Stunning Views Situated on the South Bank of the Thames, Park Plaza Westminster Bridge London offers breathtaking views of the Houses of Parliament and Big Ben. Just a short walk away from iconic landmarks like the London Eye, guests can immerse themselves in the vibrant heart of the city. Luxurious Amenities for Ultimate Relaxation Indulge in the hotel's 24-hour gym, a refreshing 15-metre swimming pool, sauna, and steam room. The spacious, modern rooms are equipped with everything you need for a comfortable stay, from a flat-screen TV to a well-stocked minibar. Culinary Delights and Entertainment Savor exquisite dining at Brasserie Joël and Ichi Sushi & Sashimi, or enjoy a cup of authentic Italian coffee at illy Caffè. End your day with live entertainment at Primo Bar, adding a touch of glamour to your evenings. Experience luxury and convenience at Park Plaza Westminster Bridge London - book your stay now for an unforgettable London getaway.
One hotel, one room, one price — chosen for your trip and verified live before you book.
Facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Spa/wellness center
- Non-smoking throughout
- Private parking
- Daily housekeeping
- Designated smoking area
- Accessible parking
- Street parking
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Snack bar
- ATM/cash machine on site
- Heated pool
- Electric vehicle charging station
- Indoor pool
- Toilet with grab rails
- Kid-friendly buffet
- Evening entertainment
- Lower bathroom sink
- Emergency cord in bathroom
- Wine/champagne
- Coffee Shop on site
- Fruits
- Pet bowls
- Spa/wellness center services
- Kids' pool
- Steam room
- Beauty Services
- Fitness/spa locker rooms
- Pet basket
- Visual aids: Braille
- Staff adhere to local safety protocols
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
- Live music/performance
AI summary of the guest reviews below
The short version
Guests consistently praise the excellent central location near major sights and transport, along with clean, comfortable, spacious rooms and generally friendly, helpful staff.
Recurring complaints mention poor or unhelpful service from some staff, cleanliness/maintenance issues, and occasional inconveniences like busy breakfast, smells at the entrance, carpet allergies, or minor room feature problems.
Written from 24 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
- 10.0
Great location
solo_traveller · September 2026
Great experience and stay. Would book at this hotel again.
10.0Very clean hotel and room. Staff went above and beyond. Location is perfect.
extended_group · September 2026
Very unhelpful
1.0Staff very unhelpful
Poor service
extended_group · September 2026
Too expensive but I don’t see the value of our money!
8.0Locations
Bathroom edges are not that clean , no robes, telephone and Tv are not working .
couple · September 2026
Very Disappointing Experience – Poor Customer Service and Room Maintenance
1.0We stayed at Park Plaza Westminster Bridge during our first visit to London and had a positive experience, which is why we decided to choose this hotel again. Unfortunately, our second stay was extremely disappointing. We were assigned Room 1226, which had no window facing outside. After seeing the room, we immediatel…
couple · September 2026
- 10.0
It was perfect and location was also brilliant for us with young kids.
solo_traveller · September 2026
Nice room size and great location
9.0Size of room was great and the hotel was right in the center of where we wanted to be with easy access to the train station and walking distance to all the attractions we wanted to see
Breakfast was quite busy and more variety in the items offered would have been nice
family_with_children · September 2026
Really good stay there location was perfect
10.0Great Location
All Ok
family_with_children · September 2026
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.