Novotel London Greenwich
173 - 185 Greenwich High Rd · London
Novotel London Greenwich is in London · 4-star · rated 8.0 by 5,553 guests.
Convenient Location: Situated next to Greenwich Train/DLR Station, the 4-star Novotel London Greenwich is a short drive from the O2 Arena, making it an ideal choice for travelers attending events. Modern Amenities: Enjoy private onsite parking, a fitness centre, and a stylish restaurant at the hotel. The bright bedrooms feature air cooling systems, flat-screen TVs, and complimentary WiFi, ensuring a comfortable stay. Leisure Facilities: Unwind at the fully equipped fitness centre, steam room, and relaxation area. Explore nearby attractions like Greenwich Park and the Royal Observatory, or take a short walk to Greenwich Pier for a scenic river view. Book your stay at Novotel London Greenwich for a perfect blend of convenience and relaxation.
One hotel, one room, one price — chosen for your trip and verified live before you book.
Facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Meeting/banquet facilities
- Sauna
- Dry cleaning
- Breakfast in the room
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Accessible parking
- Shared lounge/TV area
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Snack bar
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Wine/champagne
- Coffee Shop on site
- Fruits
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Walking tours
- Breakfast takeaway containers
- Key card access
AI summary of the guest reviews below
The short version
Guests repeatedly praise the excellent location near the train/DLR, friendly and helpful staff, and good breakfast.
Common complaints include cleanliness and maintenance issues in rooms/bathrooms, small or cramped rooms/lack of storage, and concerns about value or higher prices.
Written from 22 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
Five nights, no proper cleaning
6.0The location, breakfast, and overall comfort of the room were very good. My room - double superior - was quiet and spacious for one person.
My room was not cleaned once during a five-night stay! Housekeeping changed the towels and made the bed, but nothing more. Dirty mugs and glasses were never replaced. I went down to the restaurant twice to exchange them myself. The sink and shower were not cleaned once, and coffee was not always refilled. The shower…
solo_traveller · September 2026
- 5.0
The room was comfortable but small, as we spent 4 nights and were travelling for another 10 days we needed to unpack and have some laundry done. There was no laundry service we had to find a launderette. The room had limited space for luggage and there was no shelves or drawers to put clothes.
couple · September 2026
Great place to stay when you have business in Excell for a reasonable price
9.0The staff was very friendly and helpful . The room was nice. You will receive a voucher of 5GBP when you don't use the housekeeping for cleaning. Great breakfast and you can still order eggs separately. Location is great with the station right next to the hotel. Greenwich is a nice place to stay when you have business…
extended_group · September 2026
Expensive.
8.0couple · September 2026
Excellent for a short term stay
8.0The proximity to the railway station is excellent. Really good breakfast. In a convenient location.
It is on the higher price side.
couple · September 2026
- 10.0
Staff very helpful and place is lovely. Very central too!
solo_traveller · September 2026
Bad smeel in room, no option to move rooms.
1.0Nothing
The room had an awful smell - like a sewer. We asked to move but were offered air freshener.
couple · September 2026
An ideal location for my wife and me to meet some old friends in London.
8.0Very friendly place. Dog friendly. Great location in Greenwich next to train station and DLR.
At hotel everything was great. Just outside a bit more green areas for walking our dogs would have been great, but can't have everything.
couple · September 2026
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.