Novotel London Canary Wharf
40 Marsh Wall · London
Novotel London Canary Wharf is in London · 4-star · rated 8.8 by 5,649 guests.
Stunning Roof Terrace with 360 Views Experience breathtaking panoramic views of the London skyline from our roof terrace at Novotel London Canary Wharf. Enjoy the city's beauty from a unique vantage point, perfect for relaxation or socializing. Modern Amenities and Dining Options Indulge in our on-site gym, pool, and contemporary restaurant and bar. Each guest room is equipped with air conditioning, a flat-screen TV, and en-suite facilities. Savor artisanal dishes at the Bōkan Restaurant, Bar, and Roof Terrace, offering a fusion of local and European cuisines. Convenient Services and Nearby Attractions Benefit from free WiFi, 24-hour front desk, and room service with hot dishes and snacks. Explore Greenwich Park and Tower Bridge just a few kilometers away. Book your stay at Novotel London Canary Wharf for an unforgettable experience.
One hotel, one room, one price — chosen for your trip and verified live before you book.
Facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Meeting/banquet facilities
- Sauna
- Dry cleaning
- Breakfast in the room
- Non-smoking throughout
- Daily housekeeping
- Shared lounge/TV area
- Concierge service
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Snack bar
- Lockers
- Heated pool
- Indoor pool
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Swimming pool toys
- Emergency cord in bathroom
- Outdoor furniture
- Coffee Shop on site
- Shallow end
- Fitness/spa locker rooms
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Key card access
- Live music/performance
AI summary of the guest reviews below
The short version
Guests repeatedly praise the great location near transport, friendly and helpful staff, comfortable and spacious rooms with impressive views, good cleanliness overall, and enjoyable facilities like the pool and on-site dining.
Recurring complaints mention unpleasant room odors, cleanliness issues like stains or mold, and some service shortcomings in the restaurant or bar.
Written from 19 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
Overall a great experience and would definitely come again.
9.0Lovely helpful staff from beginning to end and very accommodating. Allowed me early check-in at no extra cost and late check out instead of 12 it was 3 for a small fee. Very comfortable bed. Mostly clean room. And a lovely hotel to look at throughout. Amazing view
Multiple stains on carpet in room, stains on the curtains and the walls :(
couple · September 2026
- 10.0
Clean, spacious, amazing food and views
I liked everything
solo_traveller · September 2026
- 3.0
Our hotel room smelled like sewage, even with the bathroom door closed the smell was so unpleasant both my partner and I were gagging. The room in general is nice, just unfortunate about the stench.
couple · September 2026
Great location. Not cheap but it’s London so not bad overall.
8.0Location is great. Short term walk to Canary Wharf Tube and Docklands Railway. Buses too. We ate at Bokan on the 37th floor. Great view and great food. Nice coffee shop on the ground floor.
The bathroom doors are a bit awkward. Double doors opening outwards. Very minor issue.
couple · September 2026
- 6.0
Location and vibe
Cleanliness, questionable white stain on chair in room, black mould in shower and privacy glass in shower not working at all
couple · September 2026
Great hotel, lovely location
10.0Fantastic location, great staff and lovely family room
I was asked to provide proof that my daughter age 13 was my daughter with passport etc and didn’t know in advance so had a panic at reception. A good check for child safety but had I known before I would’ve taken her passport
family_with_children · September 2026
Comfortable room but restaurant service poor
4.0Restaurant staff were unhelpful and it was very confusing trying to get a meal
solo_traveller · September 2026
Great location but room was smelly and not worth the money
4.0Location
The smell in the room
couple · September 2026
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.