Montcalm Piccadilly Townhouse, London West End

65-73 Shaftesbury Avenue · London

hotel room

Montcalm Piccadilly Townhouse, London West End is in London · 5-star · rated 9.0 by 7,113 guests.

Luxurious Boutique Bedrooms Indulge in the stylish rooms at The Piccadilly London West End, featuring mood lighting, luxury bathrooms, and modern amenities for a comfortable stay. Convenient Location Located in London's vibrant Theatreland, immerse yourself in the city's culture with theatres, cinemas, and dining options just steps away from the hotel. Exceptional Services Enjoy the convenience of a 24-hour front desk, a fitness centre, and a variety of dining options including a bar and a lounge for relaxation. Experience the epitome of luxury and convenience at The Piccadilly London West End. Book now for an unforgettable stay!

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Facilities

  • Fitness facilities
  • WiFi available
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Heating
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Safety deposit box
  • Fax/photocopying
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Dry cleaning
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Concierge service
  • Allergy-free room
  • Snack bar
  • Coffee Shop on site
  • Fruits
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Key access
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • 24-hour security
  • Security alarm
  • Key card access

AI summary of the guest reviews below

The short version

Guests consistently praise the central location for theatres and attractions, the very friendly and helpful staff, clean and comfortable rooms, and thoughtful little extras in the room.

Recurring complaints mention limited or poor breakfast options (or none provided), occasional street noise at night, and slow elevators.

Written from 31 of the guest reviews below. Read them yourself — they are shown as written.

What guests said

  • Would absolutely stay here again.

    10.0

    Great location, very friendly and helpful staff, and fresh fruit for the room.

    Slow elevator but there’s not much you can do about that.

    couple · September 2026

  • A truly delightful experience in the centre of theatre land.

    10.0

    The staff; the quietness of the room

    Nothing

    couple · September 2026

  • Superb location for theatre

    9.0

    Staff fab

    Breakfast limited and porridge not available

    couple · September 2026

  • Excellent location , good size room and very clean. We able to have a slight later checkout at no extra cost

    9.0

    Excellent location and good size room

    couple · September 2026

  • 8.0

    conveniently located

    solo_traveller · September 2026

  • Very good except for the breakfast offered

    8.0

    Friendly Staff clean and tidy

    Very poor breakfast choice

    solo_traveller · September 2026

  • Loved it! Will stay again …

    10.0

    Lovely, comfortable and great location, all staff very courteous and helpful

    extended_group · September 2026

  • Amazing stay at Montcalm Piccadilly Townhouse, perfectly located for our theatre trip, restaurants and Oxford Street sho

    10.0

    Perfect location, easy walking distance to most theatres (in our case London Palladium), restaurants and shopping. Beautiful accommodation. Most comfortable nights sleep. Friendly approachable staff. Breakfast not included but internal door to Gail’s patisserie next door and had the most wonderful pastries and coffee f…

    Nothing.

    couple · September 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.

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