Montcalm Piccadilly Townhouse, London West End
65-73 Shaftesbury Avenue · London

Montcalm Piccadilly Townhouse, London West End is in London · 5-star · rated 9.0 by 7,113 guests.
Luxurious Boutique Bedrooms Indulge in the stylish rooms at The Piccadilly London West End, featuring mood lighting, luxury bathrooms, and modern amenities for a comfortable stay. Convenient Location Located in London's vibrant Theatreland, immerse yourself in the city's culture with theatres, cinemas, and dining options just steps away from the hotel. Exceptional Services Enjoy the convenience of a 24-hour front desk, a fitness centre, and a variety of dining options including a bar and a lounge for relaxation. Experience the epitome of luxury and convenience at The Piccadilly London West End. Book now for an unforgettable stay!
One hotel, one room, one price — chosen for your trip and verified live before you book.
Facilities
- Fitness facilities
- WiFi available
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Dry cleaning
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Concierge service
- Allergy-free room
- Snack bar
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- 24-hour security
- Security alarm
- Key card access
AI summary of the guest reviews below
The short version
Guests consistently praise the central location for theatres and attractions, the very friendly and helpful staff, clean and comfortable rooms, and thoughtful little extras in the room.
Recurring complaints mention limited or poor breakfast options (or none provided), occasional street noise at night, and slow elevators.
Written from 31 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
Would absolutely stay here again.
10.0Great location, very friendly and helpful staff, and fresh fruit for the room.
Slow elevator but there’s not much you can do about that.
couple · September 2026
A truly delightful experience in the centre of theatre land.
10.0The staff; the quietness of the room
Nothing
couple · September 2026
Superb location for theatre
9.0Staff fab
Breakfast limited and porridge not available
couple · September 2026
Excellent location , good size room and very clean. We able to have a slight later checkout at no extra cost
9.0Excellent location and good size room
couple · September 2026
- 8.0
conveniently located
solo_traveller · September 2026
Very good except for the breakfast offered
8.0Friendly Staff clean and tidy
Very poor breakfast choice
solo_traveller · September 2026
Loved it! Will stay again …
10.0Lovely, comfortable and great location, all staff very courteous and helpful
extended_group · September 2026
Amazing stay at Montcalm Piccadilly Townhouse, perfectly located for our theatre trip, restaurants and Oxford Street sho
10.0Perfect location, easy walking distance to most theatres (in our case London Palladium), restaurants and shopping. Beautiful accommodation. Most comfortable nights sleep. Friendly approachable staff. Breakfast not included but internal door to Gail’s patisserie next door and had the most wonderful pastries and coffee f…
Nothing.
couple · September 2026
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.