InterContinental London - The O2 by IHG
1 Waterview Drive · London

InterContinental London - The O2 by IHG is in London · 5-star.
Luxurious Accommodation and Event Spaces InterContinental London - The O2 offers stylish rooms with views of the River Thames and The O2, alongside competitive event spaces spanning over 4,500 square meters. The hotel boasts two pillar-free ballrooms, 34 meeting rooms, and outdoor event spaces by the River Thames, perfect for special occasions and corporate events. Exquisite Dining Experiences Indulge in signature dining at the hotel's various restaurants and bars, including Champagne Afternoon Tea at Meridian Lounge, cocktails at Eighteen Sky Bar, and award-winning Indian fine dining at Kinaara. Special occasion celebrations such as Valentine's Day and Christmas are elevated with delectable menus and stunning views. Convenient Access and Entertainment With direct access to Gate H of The O2, guests can enjoy shopping at designer outlets and entertainment venues. The hotel's proximity to North Greenwich Underground Station and the new Elizabeth Line ensures easy travel around London. Book now and elevate your stay at InterContinental London - The O2 for a luxurious and convenient experience.
One hotel, one room, one price — chosen for your trip and verified live before you book.
Facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Golf course
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Spa/wellness center
- Bowling
- Non-smoking throughout
- Private parking
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Accessible parking
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- ATM/cash machine on site
- Indoor pool
- Toilet with grab rails
- Lower bathroom sink
- Emergency cord in bathroom
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Coffee Shop on site
- Steam room
- Beauty Services
- Fitness/spa locker rooms
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Property cleaned by professional cleaning companies
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Walking tours
- Breakfast takeaway containers
- Key card access
- Live music/performance
- Temporary art galleries
- Movie nights
- Stand-up comedy
AI summary of the guest reviews below
The short version
Guests repeatedly praise the convenient location next to the O2, friendly and helpful staff, great views, and good breakfast.
Common complaints include high prices (rooms and parking), occasional issues with cleanliness or room quality, and inconsistent service or check-in experiences.
Written from 29 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
- 10.0
Location to the O2, food and rooms.
Front desk lady. Bad attitude. I then asked for the manager and he was great.
solo_traveller · September 2026
Great for Visiting the O2
9.0Amazing location for seeing a concert at the o2, really helped make our night even more perfect. Breakfast room service was great, staff on reception great and we got a free upgrade at check in!
family_with_children · September 2026
Exceptional Stay - Worth The Money
9.0Absolutely everything was beyond my expectations, staff, facilities, location, just everything went above and beyond. Great value for money and truly a height of luxury accommodation!
Im only putting this on there as I struggled to find a negative about this place but the shower heads in the room werent cleaned and were covered in light limescale so I used the bath instead. No massive problem, but a slight issue none the less.
solo_traveller · September 2026
Enjoyed the stay but the room is not disabled friendly
7.0I liked the size of the room and how comfortable the bed was. The best was the view it was amazing.
As a disabled person I felt that the bathroom was not disabled friendly. I also felt that the gift shop is on the expensive side
family_with_children · September 2026
- 8.0
Great breakfast. Friendly, attentive staff.
couple · September 2026
- 10.0
The location and how clean it was and the very friendly staff
Nothing
couple · September 2026
Disappointing Room Lovely Breakfast
6.0Impeccable service, great location and lovely breakfast. Nice big bathrooms and super toiletries by Byredo. Good supply of water, tea and coffee. Spa looked very inviting but was closed on the day of our stay.
We booked a two room apartment suite for a really special treat for my daughter which promised 5* luxury and comfort. We have stayed in many 5 and 7* hotels all over the world , so our expectations were at a certain level. What we got was a slightly depressing corporate style ground floor apartment overlooking the car…
family_with_children · September 2026
Ideal location but overpriced
6.0The location is great next to the O2, it’s a lovely design and well looked after.
The cost is well overpriced, and the parking being £52 to park your car on some tarmac is atrocious. Especially when you’re paying nearly £400 for a bed as no breakfast is included. We’ve stayed a few times and we used to pay £200ish a night and £20 parking for concert nights so the inflation is ridiculous. We also fou…
couple · September 2026
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.