Hampton by Hilton London Waterloo

Facilities

• Fitness facilities
• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Restaurant
• Business center
• Heating
• Family rooms
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Bar
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Meeting/banquet facilities
• Dry cleaning
• Packed lunches
• Non-smoking throughout
• Daily housekeeping
• Designated smoking area
• Shared lounge/TV area
• Special diet menus - on request
• Wheelchair accessible
• Snack bar
• Wine/champagne
• Coffee Shop on site
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• CCTV outside property
• CCTV in common areas
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Breakfast takeaway containers
• Key card access

What guests said

• 4.0

  Breakfast was good.

  Humidity smell in the room, window directly to other rooms

  solo_traveller · September 2026

• 9.0

  Lovely, central stay in London Waterloo. Decent breakfast options although Full English buffet was missing the tomatos.

  The bed was kind of uncomfortable. Probably personal preference of a harder mattress but also mattress was used quite a bit and saggy.

  solo_traveller · September 2026

• Close to London attractions

  9.0

  Close to facilities. Excellent breakfast.

  Pricey.

  solo_traveller · September 2026

• 7.0

  The location was nice and convenient for getting to the train station. The room was spacious enough. The visit was during the heat wave, and they placed flavored water in the lobby for the guests; that was nice.

  The room was not clean. The hotel was a mess; the staff was short-tempered and barely polite. I understand that I visited there during a very busy week and during a heat wave, but I would expect some sort standards.

  solo_traveller · September 2026

• 10.0

  Room was beautiful and beds very comfortable. Staff were attentive and with the stifling heat outside they were very accommodating with filling our bottle with ice and water. Breakfast was very nice with a wide range of choices. Staff were very helpful and courteous at all times. Would stay again but not in July or…

  couple · September 2026

• 10.0

  Everything was excellent

  Everything was good

  solo_traveller · September 2026

• Comfortable stay in a convenient location.

  8.0

  Was great to be in a hotel complex. Onsite breakfast was a huge time saver. Easy access to major sites with most being no more than a 2klm walk…as well as easy access to waterloo station for days when we didnt feel like walking. Great value for money. Clean.

  Minor issue with room temperature overnight…we raised it in the morning and it was promptly rectified.

  extended_group · September 2026

• great weekend as a base for a family wedding in Lambeth. would happily stay agsin.

  8.0

  location was good, the breakfast and an evening meal in the grill were excellent. the staff were really good, polite, helpful and skilled.

  the room decor was a bit faded and bland and the curtains were awkward, the pull rods not very efficient and the lace curtains needed replacing .

  extended_group · September 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.