Hampton By Hilton London Excel
Dockside Road, London, E16 2FQ · London
Hampton By Hilton London Excel is in London · 3-star · rated 8.3 by 7,171 guests.
Convenient Location Situated in London, just a short walk from the ExCel London exhibition centre and close to the O2 Arena, Hampton By Hilton London Docklands offers easy access to key attractions. Modern Amenities Enjoy the comfort of air-conditioned rooms with free WiFi, flat-screen TVs, and tea/coffee making facilities. Relax in a private bathroom with a walk-in shower for a rejuvenating experience. Great Services Benefit from a 24-hour reception, an on-site bar, and complimentary breakfast during your stay. Experience convenience and quality service throughout your visit. Book your stay at Hampton By Hilton London Docklands for a memorable and hassle-free experience.
One hotel, one room, one price — chosen for your trip and verified live before you book.
Facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Meeting/banquet facilities
- Dry cleaning
- Non-smoking throughout
- Private parking
- Daily housekeeping
- Designated smoking area
- Accessible parking
- Wheelchair accessible
- Kid meals
- Snack bar
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Wine/champagne
- Coffee Shop on site
- Pet bowls
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Breakfast takeaway containers
- Key card access
AI summary of the guest reviews below
The short version
Guests consistently praise the convenient location near ExCeL, public transport and the airport, the friendly and helpful staff, clean comfortable rooms, and generally good breakfast.
Recurring complaints mention disappointing or limited breakfast quality, air conditioning issues at night or not working, and occasional unfriendly reception or service.
Written from 30 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
- 7.0
Air conditioning appeared not to be working and despite me telling reception they were adamant it was. There wasn't any power to the control panel. It wouldn't even light up.
solo_traveller · September 2026
Great location for excel centre
10.0Perfect location just a 5 min walk from the excel centre where we had an event. The room was clean and comfortable. Staff were friendly and polite, breakfast options were good.
couple · September 2026
A most enjoyable stay in an area that we did not know.
10.0After check-in and we had gone up to our rooms, the front desk sent us an SMS asking if everything was alright. This was a very nice touch which I don't think I have ever experienced before. Well done!
family_with_children · September 2026
Good nights sleep.
10.0The rooms are very quiet, great a/c & the breakfast is fantastic. The staff are polite & incredibly helpful. Also the bedding is a dream the pillows are amazing.
The replacement sofas in the reception area aren’t as comfy as the previous ones
family_with_children · September 2026
- 8.0
Location very close to excel center and to Elisabeth line. Housekeeping efficient and riguros.
During night the air conditioning changed to a preset program and the air got warm and dry, hard to breathe. Twin beds are not possible. Breakfast coffee terrible
extended_group · September 2026
- 10.0
The ambience... The rooms... the staff was good too
Everything was good....The staff were all good. Except that when we checked out to go for our flight, our flight was cancelled and we called Hampton by Hilton in Gatwick, If they could help us with a room as we were stranded. I have a wee-boy of two years and I am pregnant, but the manner the receptionist shut me up.…
family_with_children · September 2026
- 10.0
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solo_traveller · September 2026
Very nice hotel, very good service but skip the breakfast
6.0Close to the Excel congress venue and therefore very convenient if you participate in a congress or conference there
By far the worst breakfast I have had in a long time. Not what I expected from a Hilton hotel. Very limited choices. Breakfast venue reminded of a school canteen.
solo_traveller · September 2026
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.