DoubleTree by Hilton Hotel London - Tower of London
7 Pepys Street · London
DoubleTree by Hilton Hotel London - Tower of London is in London · 4-star · rated 8.1 by 8,265 guests.
Luxurious Accommodations Experience the breathtaking views of London’s skyline from our soundproofed and air-conditioned rooms. Indulge in luxury with floor-to-ceiling windows, flat-screen TVs, and designer toiletries in every room. Upgrade to an executive room or suite for a larger TV and additional amenities. Savage Garden Rooftop Bar Unwind at our rooftop bar, Savage Garden, and enjoy panoramic views of the city while sipping on handcrafted cocktails. Whether it's a relaxing evening drink or a special celebration, our rooftop bar offers a unique and vibrant atmosphere that will elevate your stay. Convenient Location and Event Spaces Located just minutes away from iconic landmarks like the Tower of London and Tower Bridge, our hotel is also close to transportation hubs for easy access to the city. With 8 versatile event spaces, we are the perfect venue for your special occasions. Book now for an unforgettable experience at DoubleTree by Hilton Hotel London!
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Facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Non-smoking throughout
- Daily housekeeping
- Accessible parking
- Parking garage
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- ATM/cash machine on site
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Wine/champagne
- Fruits
- Pet bowls
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- 24-hour security
- Key card access
AI summary of the guest reviews below
The short version
Guests consistently praise the central, convenient location, friendly and helpful staff, comfortable beds, and good breakfast.
Recurring complaints mention small or outdated rooms, housekeeping/service lapses, long check-in queues, towel lint issues, occasional smoke smells, noise from the bar, and maintenance/renovation needs.
Written from 21 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
Great location fantastic staff
10.0Great hotel
Nothing
couple · September 2026
Good
7.0Just what I need for a weekend with children in London
family_with_children · September 2026
Comfortable stay
9.0Location was good
The room was very small and there was no electric kettle to make tea.
family_with_children · September 2026
It was great overall. just a little renovation would be nice 👍.
8.0Location is 10/10. The ved was so cosy and comfortable to rest after a long meeting. Amazing breakfast and lovely staff.
The bathroom and toilet needs renovation
solo_traveller · September 2026
- 9.0
The hotel was clean and good spaces
The room was very small and outdated.
couple · September 2026
Poor overall based on my children’s experience.
4.0Good location and generally modern in appearance.
My children ended up have lots of bites on their arms overnight. Made their stay unpleasant overall. Wasn’t impressed with hotels response. All I got was that there was no evidence of bed bugs. That’s it.
family_with_children · September 2026
Lovely stay - excellent location & staff
9.0Excellent location - and exemplary staff. Surprisingly quiet
The breakfast was fine, but not exceptional. For example bagel was stale.
couple · September 2026
poor and bad！
4.0"The room smells strongly of cigarette smoke. ..many rooms！ Some rooms are like this.no room can change ！
solo_traveller · September 2026
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.