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citizenM Tower of London

40 trinity square · London

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citizenM Tower of London is in London · 4-star · rated 8.8 by 12,071 guests.

Luxury Rooms with High-Tech Features citizenM Tower of London offers 370 luxury fitted rooms with innovative technology. Guests can control room settings and entertainment through an iPad or the citizenM app, making their stay convenient and personalized. Some rooms even boast stunning views of iconic London landmarks. Convenient Amenities and Services From free super-fast WiFi to a power rain shower, citizenM ensures guests have everything they need for a comfortable stay. The hotel also provides a breakfast buffet each morning, perfect for starting the day off right. Rooftop Meeting Space with Breathtaking Views For business travelers or special events, the hotel offers rooftop meeting rooms with panoramic views of the Tower of London and the river Thames. It's an ideal setting for productive meetings or memorable gatherings. Experience luxury, convenience, and breathtaking views at citizenM Tower of London. Book now for an unforgettable stay!

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Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Non-smoking throughout
  • Private check-in/check-out
  • Shared lounge/TV area
  • Wheelchair accessible
  • Allergy-free room
  • Toilet with grab rails
  • Higher level toilet
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Security alarm
  • Key card access

AI summary of the guest reviews below

The short version

Guests repeatedly praise the excellent location near Tower Hill, friendly and helpful staff, clean and modern rooms, comfortable beds, and great views, including a popular rooftop bar.

Recurring complaints mention small or snug rooms and high or pricey breakfast, with occasional notes about dust and limited in-room amenities.

Written from 22 of the guest reviews below. Read them yourself — they are shown as written.

What guests said

  • A pleasant stay!

    10.0

    Everything was lovely. Especially the view from the room

    solo_traveller · September 2026

  • Great view - great location

    9.0

    Gorgeous view of the Tower of London, bar at the top was stunning and staff were all super friendly. Rooms are quite snug and feel a little 'budget' but the views and location make up for it! Staff were super helpful.

    Room was a little dusty in places.

    couple · September 2026

  • Very clean and great location, including a Tower of London view from bed!

    9.0

    extended_group · September 2026

  • Fantastic!

    10.0

    Location was fantastic, good transport links with a tube station next door to the hotel. Helpful staff, clean and modern hotel. Lovely comfortable bed.

    There was nothing that stands out that we didn't like. We would definitely return to this hotel in the future.

    couple · September 2026

  • Fabulous stay- highly recommend

    9.0

    Amazing location, well worth paying the extra for a tower view. Clever room design which maximised the space. Spotlessly clean and staff were friendly and helpful.

    Breakfast expensive for buffet style and no kettles allowed in rooms.

    couple · September 2026

  • 8.0

    Next to the tube circle line, amazing design at the lobby and rooftop

    Room size

    couple · September 2026

  • 9.0

    good hotel great staff and location

    gym facilities

    solo_traveller · September 2026

  • Brilliant as usual!

    10.0

    Stayed here many times and the staff and hotel in general is and has always been great

    Nothing

    couple · September 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.

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