citizenM London Victoria Station
292 Vauxhall Bridge Road London SW1V 1AE · London
citizenM London Victoria Station is in London · 4-star · rated 9.0 by 8,503 guests.
Modern and Convenient Accommodation in the Heart of London Cutting-Edge Technology and Comfort Experience the convenience of an iPad in every room, along with free WiFi, flat-screen TVs, and stylish decor. Relax in a cozy atmosphere with plush bed linens and enjoy city views in selected rooms. 24-Hour Service and Prime Location With a 24-hour front desk, a business center, and ironing facilities, your needs are always met. Explore top attractions like Westminster Abbey and Buckingham Palace just a stone's throw away, with easy access to Victoria Train Station and the Underground. Unwind and Indulge Savor delightful meals at the on-site restaurant and unwind with a drink at the bar. Whether traveling for business or leisure, citizenM London Victoria Station offers the perfect blend of comfort and sophistication. Book now to experience the epitome of modern hospitality in London!
One hotel, one room, one price — chosen for your trip and verified live before you book.
Facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Lift / Elevator
- Luggage storage
- Bar
- Facilities for disabled guests
- Ironing service
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Wheelchair accessible
- Allergy-free room
- Snack bar
- Emergency cord in bathroom
- Wine/champagne
- Coffee Shop on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Security alarm
- Breakfast takeaway containers
- Key card access
AI summary of the guest reviews below
The short version
Guests consistently praise the excellent location near Victoria station, friendly and helpful staff, clean and modern rooms with comfortable beds, and convenient lobby/common areas and easy self check-in/out.
Recurring complaints include very small rooms with beds against the wall, inconvenient room layout and tech controls, issues with air conditioning being too cold or not switchable, and occasional housekeeping or bathroom/shower design concerns.
Written from 31 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
- 10.0
Location Comfort Staff members Easy check-in and check- out
family_with_children · September 2026
My favorite hotel chain for business and private trips to London
9.0The hotel is well located next to Victoria station from where you can cover London by tube in a convenient way. Lobby is large and open, ideal for relaxing breakfast, meetings or just doing some work. Rooms are as per expectation, very comfortable and
My room was not cleaned every day....not that it was needed, but just to mention it.
extended_group · September 2026
- 9.0
Location and staff
The pillows.
family_with_children · September 2026
Good stay, if worried stay there, will go again for sure
8.0The location was convenient close to the station of the bus and close to the tube, staff was happy to help all the time and overall was good stay
The shower can flud the toilet area with water so it’s not so good We had a little stain on the towel but they switched it happily no problems over there
couple · September 2026
- 10.0
Drinking Water for free is just genius!
solo_traveller · September 2026
- 8.0
Cleanliness, decoration and functionality, location and good vibes overall
All was great besides the fact that there was no iron or facilities to iron yourself (I have been to CitizenM in Paris and they have an ironing room) and the air-conditioning that is not possible to switch off and even at the lowest setting and higher temperature it felt quite cold at times in the room. My friend got a…
solo_traveller · September 2026
Great experience
9.0Amazing customer service, always smiling and welling to help, rooms very clean , location is the best for all kinds of transport
Rooms are a bit small, all beds are King size no room for a person to go down the bed if he is on the inside of the bed, there should be a twin bed option available
solo_traveller · September 2026
Great location. Comfy bed
9.0Location. Central. Close to Victoria station. Very big bed and comfy. Good shower and big fluffy towels. If you are a solo traveller the rooms are perfect. It’s all thought out.
I want expecting the self check in but there was someone on hand to help out.
solo_traveller · September 2026
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.