Charlotte Guest House
195-197 Sumatra Road · London
Charlotte Guest House is in London · rated 8.6 by 6,837 guests.
Charming Accommodation in London Convenient Location: Situated in a quiet residential area, Charlotte Guest House is a short stroll from West Hampstead transportation hubs, offering easy access to central London in just 20 minutes. Comfortable Rooms: Each room is equipped with a TV and tea/coffee facilities. Guests can choose between rooms with en-suite bathrooms or shared facilities, with hairdryers and ironing amenities available upon request. Excellent Connectivity: With a bus service right outside the hotel, guests have seamless connections to popular London landmarks like Oxford Street and Trafalgar Square, as well as direct routes to major airports, ensuring a hassle-free travel experience. Book your stay at Charlotte Guest House for a delightful London getaway!
One hotel, one room, one price — chosen for your trip and verified live before you book.
Facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Family rooms
- Express check-in/check-out
- Non-smoking throughout
- Daily housekeeping
- Guest rooms disinfected between stays
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Contactless check-in/check-out
- Invoice provided
AI summary of the guest reviews below
The short version
Guests consistently praise the convenient location near public transport and Wembley, along with generally clean, comfortable rooms and helpful staff.
Recurring complaints include noise (from construction, trains, streets, and shared facilities), lack of air conditioning and overly warm rooms, uncomfortable or sagging beds, and issues with shared or limited bathrooms.
Written from 28 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
Do not opt for a shared bathroom option. Bathroom is not right beside the bedroom and not suitable for children
5.0Some properties are renovated to a high standard and are modern and comfortable
Some rooms are very dated and are in buildings away from main reception area on non desirable streets
family_with_children · September 2026
- 3.0
I didn’t have breakfast that wasn’t an option the cafe up the road did have a lovely cheap English breakfast.
The rooms were too hot, there was no air conditioning, indigent well because I was too hot. The beds were sagging and again I barely slept because I was in pain from the mattress.
couple · September 2026
I’d stay here again
8.0Good location, staff were responsive
Our room was next to a major reconstruction and noisy from 8 am to past five m- hammering and drilling
extended_group · September 2026
Just what we needed after a stressful day.
9.0Given that we were among 22 000 air passengers looking for a room, Charlotte house gave us a calm and peaceful night.
The garbage can in the bathroom could have been bigger. But otherwise it was wonderful.
couple · September 2026
It’s was good
10.0Location good
Nothing
couple · September 2026
Great location, clean and comfortable room, shame about the noise all night.
6.0Very convenient location for the next morning's commute to work. Clean and comfortable enough room.
Being woken up throughout the night by guests in other rooms slamming the door of the shared lavatory next door to my room.
solo_traveller · September 2026
- 7.0
Room was nice and clean
Only one bathroom for about 7 rooms
solo_traveller · September 2026
This was a perfect stay just outside London for Wembley concerts
8.0Location ti the station and shops brilliant! Comfortable and clean
Nothing
couple · September 2026
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.