Carlton Hotel
Birkenhead Street · London
Carlton Hotel is in London · rated 6.1 by 6,976 guests.
Central Location The Carlton Hotel is conveniently situated next to Kings Cross Station and St Pancras Station, making it an ideal choice for travelers looking to explore central London. With popular attractions like The British Library, Oxford Street, and Covent Garden just a short distance away, guests can easily immerse themselves in the vibrant city life. Comfortable Accommodation The well-equipped rooms at The Carlton Hotel offer a comfortable stay with amenities such as a TV, tea/coffee facilities, and private shower rooms. Guests can also request hairdryers and ironing facilities from the reception, ensuring a hassle-free experience during their stay. Convenient Services From friendly customer service to luggage storage and a 24-hour reception, The Carlton Hotel ensures that guests' needs are met promptly and efficiently. With free Wi-Fi internet and easy access to London airports via Kings Cross Station, guests can enjoy a convenient and pleasant stay at our hotel. Book your stay at The Carlton Hotel for a memorable and hassle-free experience in central London.
One hotel, one room, one price — chosen for your trip and verified live before you book.
Facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Heating
- Family rooms
- Luggage storage
- Fax/photocopying
- Non-smoking throughout
AI summary of the guest reviews below
The short version
Guests consistently praise the convenient location near King’s Cross/St Pancras and nearby eateries/shops.
Recurring complaints include noise (street, other guests, and underground), uncomfortable/small rooms with poor ventilation or no air conditioning, broken or limited-capacity lift, cleanliness/maintenance issues, and inconsistent hot water.
Written from 36 of the guest reviews below. Read them yourself — they are shown as written.
What guests said
- 3.0
Location
It's does not look like a hotel This sort of hotel should shut down ,hygiene is zero ,its smell very bad Very unhygienic. Receptionist was very miserable.
solo_traveller · September 2026
Comfortable
8.0Everything
Nothing
solo_traveller · September 2026
Get (less than) what you pay for
1.0Very close to Kings Cross station
Uncomfortable bed Stained towels No hot water in the shower in the morning No plug sockets by the bed Basement bedrooms are seemingly just above the tube, disturbed by train noises until late and awoken by them early No sound proofing so 1) noisy guests in the corridors could be heard at all times of the night 2)…
solo_traveller · September 2026
- 7.0
Location to St Pancras and restaurants.
Lift had limited weight and we had heavy suitcases. It was doable.
solo_traveller · September 2026
Good location.
5.0The location was good.
It was in a very noisy area. As there was no air con we had to have the window open all of the time. The mattress was dreadful.
couple · September 2026
Always decent and convenient.
8.0solo_traveller · September 2026
- 8.0
Very close to St Pancras station
Lift was broken
couple · September 2026
Location and price wise, recommendated
7.0Location
Elevator was broken and the staff wasn’t the friendliest. Wifi was not good at all. The room was very comfortable and very clean, even under the beds and side tables so huge + point for me
couple · September 2026
Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.
One hotel, one room, one price — chosen for your trip and verified live before you book.