Aloft by Marriott London Excel

One Eastern Gateway, Royal Victoria Dock · London

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Aloft by Marriott London Excel is in London · 4-star.

Luxurious Accommodation: Enjoy sleek, stylish rooms with free WiFi and modern amenities at Aloft London ExCel. Each room features a 42-inch flat-screen TV, signature bed, and a spacious bathroom with a large shower. Convenient Location: Direct access to the Excel International Exhibition Centre, minutes away from Canary Wharf, the O2 Arena, and London City Airport. With the Prince Regent DLR Station just 100 meters away and the new Elizabeth Line within walking distance, exploring London is a breeze. Dining and Entertainment: Indulge in delicious seasonal meals at Docksider restaurant, grab snacks at re:fuel by Aloft 24/7, and sip on signature cocktails at the lively WXYZ bar. Don't miss out on the music performances at the bar, adding a touch of excitement to your stay. Experience luxury, convenience, and entertainment at Aloft London ExCel. Book your stay now for an unforgettable experience.

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Facilities

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • Swimming pool
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Terrace
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Soundproof rooms
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Sauna
  • Billiards
  • Non-smoking throughout
  • Accessible parking
  • Minimarket on site
  • Concierge service
  • Wheelchair accessible
  • Kid meals
  • Snack bar
  • Heated pool
  • Indoor pool
  • Toilet with grab rails
  • Lower bathroom sink
  • Higher level toilet
  • Emergency cord in bathroom
  • Wine/champagne
  • Coffee Shop on site
  • Pet bowls
  • Steam room
  • Fitness/spa locker rooms
  • Pet basket
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Breakfast takeaway containers
  • Key card access
  • Mobile app for room service

AI summary of the guest reviews below

The short version

Guests consistently praise the clean, comfortable rooms and beds, friendly and helpful staff, good breakfast, and convenient location near ExCeL and transport; several also mention enjoying the pool/gym facilities.

Recurring complaints include issues with breakfast quality or timing, noise disturbances from other guests, some maintenance or facility problems (e.g., spa/room doors), confusing access/signage, and perceptions of high prices during events.

Written from 24 of the guest reviews below. Read them yourself — they are shown as written.

What guests said

  • Very comfortable and spacious hotel at a good price

    8.0

    Lovely spacious room and comfy bed. Excellent breakfast and evening dinner. Great pool and sauna. Very friendly staff. Modern style

    Changing area for pool - no locks on doors and one door propped open. Steam room out of order. A bit hard to find reception initially if coming from station and internal signage could be better.

    couple · September 2026

  • 10.0

    Clean

    couple · September 2026

  • Couldn’t clean the room and not worth it

    5.0

    Very poor and few readable staffs

    couple · September 2026

  • It was a great experience.

    10.0

    Breakfast was delicious and perfect. Gym session was my partner favourite place

    N/A

    couple · September 2026

  • Very pleasant surroundings, very unpleasant occupants staying opposite our room.

    6.0

    Hotel was very modern & comfortable. Great location for our concert in the O2 and we walked 20 mins from London city Airport instead of using public transport. Very handy overall. Lovely breakfast

    There was a group of youths staying in the room opposite us that were partying all night, very loud music, constantly in and out of their room, slamming the door and shouting loudly. Very strong smell of a substance being smoked and the next morning a full box of used fast gas cannisters.

    family_with_children · September 2026

  • Ridiculous prices and terrible service. Everything bad about Britain

    5.0

    Nothing

    Check in seriously messed up

    solo_traveller · September 2026

  • We have a great stay with my son during the event , is accessible

    8.0

    The location and luxury of the room

    Nothing

    couple · September 2026

  • I liked it

    9.0

    Excellent

    Away from center

    family_with_children · September 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.

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