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Alexandra Hotel

159 - 161 Sussex Gardens · London

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Alexandra Hotel is in London · 3-star · rated 7.0 by 8,179 guests.

Charming Victorian Townhouse near Hyde Park Convenient Location: Just 500 metres from Hyde Park and a short walk from Paddington Railway Station, Alexandra Hotel offers easy access to central London's attractions. Comfortable Accommodation: The traditionally decorated rooms feature essential amenities like a TV, telephone, and tea/coffee facilities, ensuring a cozy stay with private bathrooms. Delightful Dining Options: Start your day with a light continental breakfast at the bright dining room, offering a variety of beverages, cheeses, and fresh toast. Explore nearby cafes and restaurants for lunch and dinner options. Experience the charm of Alexandra Hotel and book your stay for a memorable London getaway.

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Facilities

  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • 24-hour front desk
  • Heating
  • Family rooms
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Currency exchange
  • Non-smoking throughout
  • Private parking
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • Screens / Barriers between staff and guests for safety
  • 24-hour security
  • Delivered food - securely covered
  • Key card access

AI summary of the guest reviews below

The short version

Guests repeatedly praise the central location near transport and attractions, cleanliness with regular towel changes, comfortable beds, and the inclusion of breakfast.

Recurring complaints mention small rooms, weak or limited breakfast options, service or front desk issues, lack of air conditioning or fridge, noise and water pressure problems, and occasional maintenance or cleanliness shortcomings.

Written from 30 of the guest reviews below. Read them yourself — they are shown as written.

What guests said

  • Good Value. Decent sized room. Breakfast included.

    8.0

    Good value compared with similar hotels locally. Decent sized room. Even a simple continental breakfast included at this price in London is a big bonus, and should appeal to budget conscious travellers.

    The water pressure on the fourth floor was not great, making it hard to get a shower. Bit of late night noise from other guests.

    solo_traveller · September 2026

  • 10.0

    Comfy beds

    Nothing

    solo_traveller · September 2026

  • What I really liked about the property was its location, accessible to most London’s attractions.

    7.0

    The service was good.

    The rooms were quite small, but overall everything was good.

    couple · September 2026

  • Thank you

    7.0

    No mini bar/ small fridge inside the room

    family_with_children · September 2026

  • Terrible!

    2.0

    The breakfast was poor but the location of the residence was good.

    Our experience at this hotel was extremely disappointing, particularly in terms of customer service, cleanliness, and the overall standard of the accommodation. When we arrived, we were given a room downstairs with no lift access. We had to carry and drag our suitcases downstairs ourselves, as no assistance was offere…

    extended_group · September 2026

  • 8.0

    Good central location, 5 mins from Paddington station, 6 mins to Hyde Park. Plenty of places to eat and drink nearby. Would stay her again.

    solo_traveller · September 2026

  • 3.0

    So old place

    Everything is cheap including the breakfast

    solo_traveller · September 2026

  • A very pleasant place to stay

    8.0

    Very clean. Great staff. Good service

    Outdated interiors

    couple · September 2026

Guest reviews collected by LiteAPI, a service of Nuitée, and shown as written.

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